CHRISTEL MITCHELL
Brooklyn,NY
Summary
Experienced Program Manager skilled in managing functional operations and projects related to supplies and logistics. Advanced understanding of organizational strategies, data analysis, financial management, and contracting. Expertise in logistical analysis, inventory and supply chain performance, development and standardization. Thorough understanding of inventory management, procurement and acquisition regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Manager
Explore Charter Schools
2022.09 - Current
- Optimized student information systems and software, leveraging tools such as PowerSchool, SchoolMint, ATS, Clever, and Amplify, driving a 25% improvement in data accessibility and a 15% decrease in error rates
- Designed and executed a comprehensive yearly school-wide instructional schedule, covering core subjects, enrichment areas, staff professional development, and Professional Learning Communities (PLC)
- Manage and share scholar data with teachers, leaders, families and students, includes student information system, performance data (IAs) testing information, assessments, enrollment data, grade books, report cards, etc
- Implemented a standardized system for grading and reporting across all classes and grade levels, promoting consistency and clarity
- Lead staff training for student information systems, assessments, student data analysis and school-wide PD
- Lead school projects and initiatives based on needs and goals
- Coordinate testing administration, scoring, and data analysis for internal and state exams
Technical Program Manager
Explore Charter Schools
2022.09 - Current
- Supervise and support Operations Associates on student technology integration
- Led and coordinated afterschool programs, overseeing planning, execution, and evaluation to ensure alignment with instructional goals
- Oversaw school wide technology, troubleshooting and tracking a diverse array of equipment including projectors, laptops, Chromebooks, Elmo's, speakers, and Wi-Fi infrastructure
- Orchestrated comprehensive communication strategies across diverse channels, ensuring cohesive and effective messaging
- Maintained ownership of all school social media accounts, ensuring consistent and engaging content for the school community.
Education & Youth Development Graduate Internship
Brooklyn Community Services
2022.02 - 2022.05
- Supported and developed a 1-year strategic plan with goals related to Youth Programs, STEM, SEL, Youth Development and Work force Development
- Monitor and made sure Program Directors followed guidelines for government afterschool programs (COMPASS & BEACON)
- Conduct Research to measure and track the Education Division metrics for the 2021-2022 school year
- Work closely with the Program Division Director in assisting with the overall Program Evaluation
- Collect and evaluate facts, coordinate with quantitative, and qualitative to develop and execute evaluation projects and translate evaluation findings into actionable programmatic and policy recommendations
- Conduct evaluation activities developed by the Program Evaluation Team, including the development of effective data collection, monitoring and reporting systems
- Build a Google website and Needs Assessment for the afterschool program.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Student Admissions Associate
Amber Charter Schools
2022.02 - 2022.09
- Review, support and implement marketing plan for the school year
- Manage communications and relationships with feeder schools, partner institutions and the broader educational community
- Plan, prepare and conduct open houses
- Complete routine reports related to recruitment and enrollment projections
- Plan and conduct lottery process
- Manage the student enrollment process for all four schools in the network, orientation, bi-weekly meetings with DOOs, Principals and other school leaders
- Organize and arrange dates to conduct family engagements events
- Leverage street fairs, community events and social gatherings to increase school awareness
- Build meaningful relationships with key community and organizational leaders, developed and schedule semimonthly meetings
- Leverage data and research to improve school engagement with important stakeholders.
Student Recruitment Coordinator (Temp)
Brooklyn Prospect Charter Schools
2021.09 - 2022.01
- Manage inquiries from general public, prospective and admitted families
- Collaborates with schools’ leadership team & school staff to finalize key dates for admissions calendar
- Create queries and exports, produce reports, and perform data analysis for organization’s enrollment system
- Data Management communication logs to ensure prompt follow up with prospective families (admission invites, post-lottery communication plan) support schools in ensuring non-native English speaking applicant families are guided through the admissions process
- Creates strategic marketing tactics to recruit targeted population
- Leads webinars to prepare school staff for admissions seasons
- Coordinate special projects & initiatives: marketing, communicate with stakeholders and community engagement
- Support with the Spanish translations of SchoolMint forms
- Proficient in School Mint, Teacher Ease, Canva, Microsoft-Excel, Google sheets and Excel
- Lead the Recruitment team in contracting their first deal with Out Front Media Advertisements for Prospect Schools.
Hiring Liaison/HR
New Visions Charter High School
2020.12 - 2021.09
- Coordinate with Principal, DSO, BP and TAT on hiring/vacancies
- Point person for clear organization of interview day, including Interview Day agenda, Information and communications to candidate and hiring team, Reservation of rooms and scheduling school tour
- Coordinate with HRBP on any hiring issues, certification questions, verifying of clearances or discrepancies
- Assemble school hiring team members for the year
- Create performance task and instruction for candidates
- Expertise using Greenhouse.
Marketing/Communications Coordinator
New Visions Charter High School
2020.09 - 2021.09
- In concert with the School Support Team, maximize the school’s digital marketing impact by leveraging, analyzing, and enhancing SEO results, and by updating, maintaining, enhancing, and managing the school’s website, digital advertising, social media accounts, and blog
- Create Recruitment & Marketing Materials: coordinate and implement various recruitment and marketing strategies via middle school visits, high school fairs, open house events/tours, speaking engagements, community events, community organizations, in support of reaching the school’s recruitment goals
- Manage Contractors/Consultants supporting the execution of critical marketing initiatives
- Collaborating with community organizations to build partnerships with the school
- In communication with the school’s CBO and Network Marketing team to enhance school image.
Principal's Administrative Assistant
New Visions Charter High school
2019.10 - 2021.09
- Serve as Office Manager including the supervision and training of all temporary clerical staff
- Performs a wide variety of secretarial work, including typing and word processing, proofreading, filing, recording information and processing and distribution of correspondence
- Performs diverse office-related managerial responsibilities within areas and limits of authority as delegated by the principal; coordinates and organizes office activities and coordinates flow of communications and information for the Principal
- Maintains confidentiality of various aspects of school operation including sensitive and personal information
- Handles routine issues and emergencies concerning employees and students makes decisions independently or collaboratively and recommends action as appropriate
- Plan, organize and co-lead all school wide event
- Created PowerPoint presentations for business development purposes
- Organized weekly staff meetings and logged minutes for corporate records.
Program Manager-#HOPE Dealers
New Visions Charter High School
2019.10 - 2020.10
- Creating and developing a budget plan for the #HopeDealers event
- Developing an evaluation method to assess program strengths and identify areas for improvement
- Oversee multiple project teams, ensuring program goals are reached
- Schedule and contact the #HopeDealers speaker for event
- Coached team members on productivity strategies, policy updates and performance improvement plan to accomplish challenging goals.
Office Manager
Marymount Manhattan College
2018.01 - 2018.05
- Maintained office efficiency by planning and implementing office systems
- Managed confidential documentation and handled correspondence memos, letters and faxes
- Coordinated and maintained records for staff; write letters and emails
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
Masters of Arts - Public Administration
Long Island University
Brooklyn, NY05.2023
Bachelor of Arts - Business Management - Media & Arts Concentration
Marymount Manhattan College
Manhattan, NY05.2018
Skills
- Spreadsheet Tracking
- Scheduling
- Research
- computer programming
- Organizational skills - Strategic Planning
- SQL/ Database management
- Web Design/Graphic Design
- Power BI-Microsoft
- Advanced Microsoft word systems - Computer software/ operating systems
- Budget/Financial Analysis
- Autocrat/ Proofreading
- ATS/ School Mint/ Greenhouse/ Naviance
- Hardware School technology
Accomplishments
Phi Alpha Alpha- Public Administration honors
National Society of Leadership and Success
Certification
IBM Data Anayltics Professional Certificate
Citi Program Course Human Subject Research
Timeline
Program Manager
Explore Charter Schools
2022.09 - Current
Technical Program Manager
Explore Charter Schools
2022.09 - Current
Student Admissions Associate
Amber Charter Schools
2022.02 - 2022.09
Education & Youth Development Graduate Internship
Brooklyn Community Services
2022.02 - 2022.05
Student Recruitment Coordinator (Temp)
Brooklyn Prospect Charter Schools
2021.09 - 2022.01
Hiring Liaison/HR
New Visions Charter High School
2020.12 - 2021.09
Marketing/Communications Coordinator
New Visions Charter High School
2020.09 - 2021.09
Principal's Administrative Assistant
New Visions Charter High school
2019.10 - 2021.09
Program Manager-#HOPE Dealers
New Visions Charter High School
2019.10 - 2020.10
Office Manager
Marymount Manhattan College
2018.01 - 2018.05
Masters of Arts - Public Administration
Long Island University
Bachelor of Arts - Business Management - Media & Arts Concentration
Marymount Manhattan College
IBM Data Anayltics Professional Certificate
Citi Program Course Human Subject Research
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