Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christela Jean Louis

2925 Nw 56Th Ave, Lauderhill,,FL

Summary

Dynamic Housekeeping Inspector at Hyatt Centric with a proven track record in enhancing service quality and compliance with health standards. Expert in sanitation protocols and customer service, I successfully trained staff and developed efficient inspection processes, significantly improving operational productivity and guest satisfaction.

Overview

3
3
years of professional experience

Work History

Housekeeping Inspector

Hyatt Centric
02.2023 - Current
  • Conducted comprehensive inspections to ensure cleanliness and compliance with health standards.
  • Trained and mentored new housekeeping staff on best practices and operational procedures.
  • Developed checklists for efficient room inspection processes, enhancing team productivity.
  • Collaborated with management to implement quality control measures across housekeeping operations.
  • Identified areas for improvement in cleaning protocols, increasing overall service quality.
  • Monitored supply inventories, ensuring adequate stock levels for efficient operations.
  • Resolved guest concerns related to housekeeping services promptly and professionally.
  • Upheld brand standards by consistently monitoring the quality of guest rooms, linens, and amenities provided.

Education

Bachelor of Arts - Business Administration And Management

Wanne 89
Port Au Prince Haiti
06-2004

Skills

  • Customer service
  • Housekeeping
  • Health and safety compliance
  • Sanitation standards

Languages

French
Professional Working
Spanish
Native or Bilingual
Creole
Professional Working
Portuguese
Full Professional
English
Full Professional

Timeline

Housekeeping Inspector

Hyatt Centric
02.2023 - Current

Bachelor of Arts - Business Administration And Management

Wanne 89
Christela Jean Louis