Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christella Sosa

Thornton,CO

Summary

Dedicated Motor Vehicle Technician with a proven track record at the City and County of Broomfield, excelling in customer service and time management. Known for enhancing office productivity through meticulous attention to detail and effective problem-solving. Adaptable and dependable, committed to fostering teamwork and achieving high customer satisfaction in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Motor Vehicle Tech II

City And County Of Broomfield
07.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Motor Vehicle Tech

Adams County Clerk and Recorder
06.2016 - 06.2022
  • Enhanced office productivity by maintaining organized records and ensuring accurate documentation for all motor vehicle-related matters.
  • Promoted excellent customer service standards by promptly addressing client concerns or complaints, working towards mutually beneficial resolutions whenever possible.
  • Maintained strict confidentiality regarding sensitive customer information, adhering to legal guidelines and company policies at all times.
  • Reduced wait times for customers by effectively managing appointment schedules and optimizing service delivery during peak hours.
  • Improved customer satisfaction by efficiently processing motor vehicle transactions and addressing inquiries.
  • Issued temporary permits as needed for individuals seeking limited access to operate their vehicles within specific timeframes or conditions.
  • Facilitated smooth registration renewals for clients through diligent verification of required documents and prompt processing of paperwork.
  • Assisted in the implementation of new software systems for motor vehicle registration and licensing, ensuring a smooth transition with minimal disruption to daily operations.
  • Continually updated technical knowledge through regular training sessions, enhancing overall skillset and expertise.

Education

Diploma - General Studies

Denver North High School
Denver, CO
05.1994

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Verbal communication
  • Problem resolution

Languages

Spanish
Native or Bilingual

Timeline

Motor Vehicle Tech II

City And County Of Broomfield
07.2022 - Current

Motor Vehicle Tech

Adams County Clerk and Recorder
06.2016 - 06.2022

Diploma - General Studies

Denver North High School

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Christella Sosa