Christelle Bruno
Fitchburg,MA
Summary
Well-qualified and self-motivated Financial Crimes Risk Manager with over 8 years of experience offering demonstrated skill and success in transaction analysis, managing BSA/AML/OFAC projects ensuring bank’s policies, procedures, and processes designed to mitigate and manage ML/TF and other illicit financial activity risks are adhered to. Gifted in building and leading solid teams from various background to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements. Detail-oriented and continue to exemplify professionalism, and an ability to manage multiple projects and tasks at any given moment. Demonstrated leadership abilities coupled with delivering consistent results related to AML investigations, consent order remediation testing, and mitigating business risks. Recognized for being agile and successfully executing project plans, revising scope, budget and plans, as necessary while maintaining the integrity of the work at hand.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Financial Crimes Manager
Crowe, LLP
Boston, MA
09.2014 - Current
- Implement AML/BSA and OFAC Laws and Regulations in a business environment, and exhibit familiarity with the requirements of the FFIEC BSA/AML Examination Manual and Knowledge of common AML Typologies.
- Routinely interact with clients to assess needs and devise strategies for solutions through client engagement. Serve as a Team Lead for the process and internal control improvement.
- Develop compliance training program for new hires who are to perform alert review and investigations at diverse clients focusing on all aspects of the BSA Patriot Act regulations and compliance operating procedures.
- Execute various management responsibilities including extracting systems data for productivity metrics, routine performance evaluations identifying strengths as well as areas of improvement.
- Manage the daily operations of AML investigators and alert reviewers by overseeing alert/case volumes and consistently providing guidance, training, and feedback.
- Supervise a team of 10 investigators' and 25 alert reviewers' throughput to ensure client expectations are consistently met both from a quantitative and qualitative standpoints.
- Manage time-off requests to ensure SLAs are met based on staffing availability.
- Manage AML casework and workload distribution ensuring teams are working alerts and cases based on age and not the level of ease or complexity, and reassign work, as necessary.
- Create, edit, and complete project plans and all related documents for upper management with respect to AML compliance and other related compliance groups.
- Communicate with compliance manager to thwart potential money laundering or terrorist financing.
- Author thorough reports detailing results of investigations and recommendations to improve compliance and maintain solvency.
- Investigate fraud referrals and perform research to minimize risk and resolve inquiries.
- Prepare and file Suspicious Activity Reports (SARs) according to regulations ensuring completeness, timeliness, and accuracy.
- Oversee account closure and 314b requests for investigators ensuring information confidentiality.
- Perform quality control (QC) on cases and alerts related to High Yield Deposits, Credit Card fraud, among others that have been reviewed by direct reports.
- Conduct required due diligence on persons, accounts, or activities in accordance with AML regulations, including high-risk countries and entities, OFAC sanction entities, politically exposed persons, and watch-list entities.
- Develop and deliver compliance training to bank personnel, quality control analysts, due diligence analysts, and borrowers, specific to the Paycheck Protection Program (PPP).
- Manage and oversee multiple projects at once pertaining to the Paycheck Protection Program ensuring each project had adequate staffing, generating millions of dollars in revenue for the firm.
Commercial Banking Associate
Fifth Third Bank
Charlotte, NC
07.2012 - 09.2014
- Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives.
- Supported financial transactions and investment details by preparing supporting transactions.
- Monitored and analyzed financial, statistical and operational data trends.
- Developed spreadsheet models for diverse projects and analysis.
- Presented oral and written reports on general economic trends, individual corporations and entire industries.
- Analyzed financial information related to payroll, capital projects, operating expenses, professional service contracts and office supplies and equipment to examine budget needs.
- Consolidated financial data and materials for key leadership meetings.
- Participated in clients' calls with Relationship Managers to understand Borrowers' goals, and provided value-added customized solutions.
- Evaluated companies' financials and other historical data including industry trends, leadership team, and company profile, to effectively assess client viability and credit risks in order to determine the appropriate risk rating.
Education
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL04.2012
Summer Venture in Management Program (SVMP)
Harvard University
Cambridge, MA06.2011
Skills
- AML Investigations
- Client Relationship Management
- Know Your Customer (KYC)
- Root Cause Analysis
- Data Analysis
- Quality Assurance
- Team Lead
- Project Plans & Deliverables/Project Budgeting (B2A)
- Internal Controls and Compliance
- Social Perceptiveness
- Cost Data Analysis
- Process Improvement
- Risk Mitigation
- Enhanced Due Diligence
Certification
- Certified Anti-Money Laundering Specialist (CAMS)
Languages
French
Native or Bilingual
Timeline
Financial Crimes Manager
Crowe, LLP
09.2014 - Current
Commercial Banking Associate
Fifth Third Bank
07.2012 - 09.2014
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University
Summer Venture in Management Program (SVMP)
Harvard University
Similar Profiles
Suhail Khaliq, PMPSuhail Khaliq, PMP
Sr. Manager, Technology Business Transformation at Crowe, LLPSr. Manager, Technology Business Transformation at Crowe, LLP
Shelby PruettShelby Pruett
State and Local Tax Administrator at Crowe, LLPState and Local Tax Administrator at Crowe, LLP
Ariana NacolAriana Nacol
Consulting Manager at Crowe LLPConsulting Manager at Crowe LLP
Kayra RiveraKayra Rivera
PCA at Tempus UnlimitedPCA at Tempus Unlimited
Phionah KatongolePhionah Katongole
Unit Supply Specialist at Army National GuardUnit Supply Specialist at Army National Guard