CHRISTELLE FRANCIOS
Silver Spring
Summary
Navy veteran and higher-education professional with 10+ years of leadership and supervisory experience in veteran outreach, compliance, advising support, and program coordination. Proven ability to manage teams, oversee operations, and build student-centered initiatives that drive retention, engagement, and academic success for military-connected learners.
Overview
13
13
years of professional experience
Work History
Consultant/Peer to Peer Trainer
Bowie State University
06.2025 - Current
- Established peer-led digital literacy model through Adobe Trailblazer Fellows Program.
- Created five Adobe Creative Cloud guides benefiting over 5,000 users university-wide.
- Conducted hands-on workshops and personalized coaching for various Adobe applications.
- Mentored and managed 10 student trainers to enhance service quality and workflow.
- Coordinated Adobe events and workshops, promoting digital literacy on campus.
- Collaborated on Veterans initiatives, enhancing community engagement and support.
Assistant Project Manager
Google Regional Leadership Symposium
09.2025 - 11.2025
- Assisted in planning and managing operations for a high-impact, one-day leadership activation hosting 800+ students, faculty, and industry attendees across 14 universities in the Mid-Atlantic region.
- Coordinated logistics and scheduling for 71 guest speakers, panelists, and industry leaders representing sectors such as technology, veteran advocacy, sports, entertainment, fashion, and entrepreneurship.
- Helped manage a $450,000 program budget, ensuring accurate vendor coordination, resource allocation, tracking, compliance, and cost-efficient planning.
- Designed and maintained the official event website, registration pages, and digital communication tools to streamline attendee access, program updates, and information flow.
- Developed and executed student engagement strategies, including targeted outreach to student organizations, academic departments, and campus leaders, resulting in strong multi-institutional participation.
Public Affairs Officer & Teachers Assistant
Bowie State University
01.2023 - 05.2025
- Led a full organizational rebrand of the Student Veterans Association (SVA), enhancing visibility, belonging, and engagement among 250+ military-connected students.
- Designed comprehensive communications materials, event branding, and outreach campaigns, resulting in a 25% increase in participation in SVA programming.
- Supported faculty across Self Promotion & Marketing, Intro to Communication, and Public Speaking courses by designing lectures, presentations, and course materials that elevated student learning.
- Managed and supported 100+ students per semester as the lead student teaching assistant, providing individualized coaching on personal branding, portfolio development, and public speaking skills.
- Coordinated guest speakers, field trips, and real-world learning experiences to expand professional exposure for students.
- Entrepreneurship Innovation Center
Lead Emergency Medical Technician
Walter Reed National Naval Medical Center
06.2016 - 07.2019
- Served as Work Center Supervisor and Lead EMT for the Emergency Department and Surgical Inpatient Unit, overseeing daily clinical operations, triage workflow, infection control, equipment management, patient transport, and emergency response procedures.
- Supervised and mentored 10+ junior Sailors, providing Navy systems training, physical readiness oversight, advancement preparation, performance evaluations, and professional development guidance.
- Played a key role in preparing the unit for Joint Commission accreditation, ensuring 100% HIPAA training compliance and inspection readiness.
- Nominated for 5 DAISY Awards for exceptional and compassionate patient care.
- Awarded the Navy & Marine Corps Achievement Medal for excellence in military service and leadership.
Administrative Assistant & Assistant Supervisor
Naval Medical Research Center
06.2013 - 06.2016
- Served as Administrative Assistant to the Director for Administration and Assistant Work Center Supervisor, providing executive-level administrative and operational support for a high-tempo research command.
- Processed and tracked 2,000+ pieces of mission-critical correspondence supporting global health research initiatives across 8 military installations on 4 continents.
- Managed and maintained $20,000+ in government equipment inventory with 90% accountability during command audits.
- Served as Command Sponsorship Program Coordinator, facilitating onboarding and relocation for 30 incoming staff members, contributing to a 73% increase in sponsorship effectiveness.
- Awarded the Army Achievement Medal for leadership and performance on the Joint Color Guard Team.
- Awarded the Navy & Marine Corps Achievement Medal for service as a Sexual Assault Victim Advocate and excellence as Command Sponsor Coordinator.
Education
Bachelor of Arts (B.A.) - Visual Communication & Digital Media Arts
Bowie State University
MD05.2025
Associate in Arts (A.A.) - Mass Communication
Prince George's Community College
MD05.2022
Skills
- Veteran Outreach
- Program Coordination
- Student Support
- Event Planning
- Training & Facilitation
- Community Partnerships
- Adobe Creative Cloud
- Instructional Design
- Strategic Communication
- Leadership
- PeopleSoft
- MS Office
- Team leadership & development
- Attention to detail
LANGUAGES
Spanish - Fluent
Haitian-Creole - Bilingual
French - Advanced
Portuguese - Beginner
Timeline
Assistant Project Manager
Google Regional Leadership Symposium
09.2025 - 11.2025
Consultant/Peer to Peer Trainer
Bowie State University
06.2025 - Current
Public Affairs Officer & Teachers Assistant
Bowie State University
01.2023 - 05.2025
Lead Emergency Medical Technician
Walter Reed National Naval Medical Center
06.2016 - 07.2019
Administrative Assistant & Assistant Supervisor
Naval Medical Research Center
06.2013 - 06.2016
Associate in Arts (A.A.) - Mass Communication
Prince George's Community College
Bachelor of Arts (B.A.) - Visual Communication & Digital Media Arts
Bowie State University