CHRISTELLE KEMBIET
Killeen,USA
Summary
IT Specialist with over 6 years of experience, including 3 years specializing in Pega development and integration for large-scale applications. Skilled in system design, software development, testing, and implementation, with hands-on expertise in Pega and Angular frameworks. Experienced in working with diverse teams to drive cross-functional solutions and ensure system efficiency. Adept at troubleshooting, integrating, and maintaining COTS software systems. Currently pursuing CSSA certification to enhance proficiency in advanced Pega concepts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Specialist
HIC
01.2023 - 06.2024
- Designed and implemented high-level class structures, workflows, and rule sets in Pega to support complex business requirements, collaborating with Product Owners and Scrum Masters to refine user stories and manage project backlogs
- Utilized Pega DCO tools to streamline requirement gathering and system prototyping for stakeholders, ensuring alignment with organizational objectives
- Created agents for automated report generation (daily, weekly, monthly), contributing to enhanced data availability and insights for decision-makers
- Provided technical documentation, user guides, and training materials to assist end-users and team members in understanding and utilizing new system features
IT Specialist Support
Foot Locker
07.2020 - 11.2022
- Conducted Pega application support for a large-scale website rebranding project, collaborating with cross-functional teams to meet change requests and ensure project timelines were met
- Developed case lifecycles, configured access groups, and implemented UI changes in Pega as requested by stakeholders
- Utilized diagnostic tools like Clipboard and Tracer for in-depth troubleshooting, ensuring system stability and accuracy
- Carried out rigorous unit testing and post-implementation reviews, contributing to high-quality software delivery and customer satisfaction
Business Analyst
Afriland First Bank
06.2017 - 06.2020
- Facilitated requirements gathering and analysis for banking software projects, translating business needs into technical specifications for the development team
- Worked closely with stakeholders to ensure project requirements were well-documented and aligned with organizational goals
- Conducted User Acceptance Testing (UAT) and post-implementation reviews to validate the success of deployed solutions
Education
Bachelor’s - Accounting and Finance
ISEM - University of Douala
01.2017
Skills
- Pega PRPC
- Pega Business Architecture
- Agile Methodologies
- Software Development Lifecycle (SDLC)
- Pega Scrum BPM
- Angular
- Web services
- REST APIs
- Event-Driven Architecture
- COTS Systems
- JIRA
- Lucidchart
- SharePoint
- MS Office Suite
- MySQL
- Oracle SQL
- AWS (EC2, VPC)
- GCP
- Windows
- Linux (Ubuntu, CentOS)
- Shell Scripting
- Mobaxterm
- Putty
Certification
- Certified Pega System Architect (CSA) V7.2
- Pega Business Architect
- Pursuing CSSA Certification
- Cloud Technology Professional
- Customer Service Professional, MedCerts | Livonia, MI
References
- Theresa Ebohon, 910-382-5448, Theresa-Melinda.ebohon@VA.gov
- Elsa Dongmo, 469-468-3021, Elsadong3@gmail.com
- Arno Gueno, 571-201-0840
Coreskills
Pega PRPC, Pega Business Architecture, Agile Methodologies, Software Development Lifecycle (SDLC), Pega Scrum BPM, Angular, Web services, REST APIs, Event-Driven Architecture, COTS Systems, JIRA, Lucidchart, SharePoint, MS Office Suite, MySQL, Oracle SQL, AWS (EC2, VPC), GCP, Windows, Linux (Ubuntu, CentOS), Shell Scripting, Mobaxterm, Putty
Timeline
IT Specialist
HIC
01.2023 - 06.2024
IT Specialist Support
Foot Locker
07.2020 - 11.2022
Business Analyst
Afriland First Bank
06.2017 - 06.2020
Bachelor’s - Accounting and Finance
ISEM - University of Douala
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