Christen Clontz
Mt Pleasant,NC
Summary
Adaptable and motivated professional with strong problem-solving skills and a commitment to community well-being. Brings excellent communication, a collaborative mindset, and a passion for supporting health-focused initiatives with compassion and professionalism.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office and Sales Manager
Top Gun Fitness
05.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Personal Trainer
Top Gun Fitness
05.2023 - Current
- Motivated clients to stay on track with fitness goals with positive and friendly approach
- Translated physician-directed health guidelines into tailored fitness plans for clients with specific medical considerations. Maintained awareness of client health conditions while promoting safe and sustainable lifestyle improvements
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Streamlined scheduling processes for better time management and session availability.
- Collaborated with other fitness professionals to design effective cross-training programs.
Branch Office Administrator
Edward Jones Investments
02.2023 - 08.2024
- Supported a Level 9 Region Leader, taking on advanced responsibilities beyond the standard BOA role, including coordinating regional events, managing and publishing the monthly region newsletter, and liaising with other regions, branches, and corporate territories
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
- Composed professional business correspondence, emails, meetings notes and other documents.
- Ensured compliance with company regulations by conducting regular audits of internal documents and records.
- Oversaw daily operations at the branch office, ensuring smooth workflow processes were maintained across departments.
Volleyball Coach
Covenant Classical Christian School
07.2021 - 12.2022
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Monitored and evaluated performance of athletes to identify weaknesses and provide feedback for further improvement.
- Consistently led teams to playoff appearances through effective coaching techniques and strong leadership skills.
Education
Master Of Business Administration - Management
University of North Carolina At Pembroke
Pembroke, NCBachelor Of Science In Business Administration - Management
University of North Carolina At Pembroke
Pembroke, NC12.2022
Skills
- Health Planning, Advocacy & Community Outreach
- Time Management & Prioritization
- Customer Engagement & Relationship Management (CRM)
- Verbal Communication & Interpersonal Skills
- Project & Operations Management
- Event Planning, Coordination & Logistics
- Training, Leadership & Team Collaboration
- Microsoft Office & Data Management (Excel, Word, etc)
- Professionalism, Compassion & Ethical Decision-Making
- Conflict Resolution & Client-Focused Service
Certification
- NASM Certified Personal Trainer
- NASM Certified Nutrition Coach
- NASM CPR & AED
Timeline
Office and Sales Manager
Top Gun Fitness
05.2023 - Current
Personal Trainer
Top Gun Fitness
05.2023 - Current
Branch Office Administrator
Edward Jones Investments
02.2023 - 08.2024
Volleyball Coach
Covenant Classical Christian School
07.2021 - 12.2022
Master Of Business Administration - Management
University of North Carolina At Pembroke
Bachelor Of Science In Business Administration - Management
University of North Carolina At Pembroke
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