Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christen Duncan

Dallas,TX

Summary

Developed skills in clinical dental environment, including patient care, dental procedures, and office management. Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively in dynamic setting.

Overview

20
20
years of professional experience

Work History

Dental Assistant

Lovers Smile Dental
Dallas, TX
02.2025 - Current
  • Assisted in patient preparation and comfort during dental procedures.
  • Educated patients on post-operative care and oral hygiene practices.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Coordinated scheduling and follow-up appointments to enhance patient flow.
  • Maintained a clean and organized treatment area for optimal efficiency.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Collaborated with team members to improve overall patient experience and satisfaction.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Managed sterilization of instruments to ensure compliance with safety protocols.
  • Supported dentists by providing necessary tools and materials during treatments.
  • Recorded patient information accurately in electronic health records system.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.

Dental Assistant Instructor

Zollege
Plano, TX
11.2024 - 08.2025
  • Developed and implemented lesson plans for dental assisting curriculum.
  • Instructed students on clinical procedures and best practices in dental care.
  • Assessed student performance through practical evaluations and constructive feedback.
  • Facilitated hands-on training in radiography and infection control protocols.
  • Maintained compliance with industry standards and regulatory requirements in training programs.
  • Guided students in patient management techniques to foster professional development.
  • Prepared graduates for successful careers as dental assistants by emphasizing real-world applications of skills learned in class.

Lead Dental Assistant

Buchwald Family Dentistry
Richardson, TX
09.2017 - 09.2024
  • Supervised daily operations of dental assisting team, ensuring high-quality patient care and efficient workflow.
  • Trained and mentored junior dental assistants on best practices and clinical procedures.
  • Implemented infection control protocols to maintain compliance with health regulations and enhance patient safety.
  • Coordinated scheduling of patient appointments to optimize clinic efficiency and reduce wait times.
  • Assisted in developing new office procedures that improved patient experience and streamlined processes.
  • Managed inventory of dental supplies, ensuring availability while minimizing waste through effective tracking systems.
  • Collaborated with dentists to prepare treatment plans, enhancing communication and patient outcomes.
  • Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
  • Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
  • Assisted in marketing efforts to attract new patients, showcasing the practice''s commitment to top-notch oral health care services.
  • Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
  • Participated in ongoing professional development opportunities, staying current on best practices within the field of dentistry.

Dental Assistant

Parkhaven Dental Care
Plano, TX
03.2006 - 05.2017
  • Assisted in patient preparation and comfort during dental procedures.
  • Sterilized instruments and maintained a clean, organized work environment.
  • Managed patient records using electronic health record systems to ensure accuracy and confidentiality.
  • Educated patients on post-treatment care and oral hygiene practices to promote health awareness.
  • Trained new staff on office protocols, enhancing team efficiency and service quality.
  • Monitored inventory levels of dental supplies, ensuring availability for procedures without interruptions.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.

Education

Associate of Applied Science - Accounting

Dallas College
Dallas, Texas, TX
05-2028

Dental Assistant Certification - Dental Assisting

ATI Career Training Istitute
Dallas, TX
01-2004

High School Diploma -

Hobbs High School
Hobbs, NM
05-2001

Skills

  • Dental impressions
  • Dental radiography
  • Digital X-ray proficiency
  • Equipment sterilization
  • Treatment room setup
  • Appointment scheduling
  • Sterilization techniques
  • Patient education
  • Electronic charting
  • Restorative procedures
  • Oral surgery assistance
  • Knowledgeable in Dentrix/Carestream Dental/Open Dental Software

Timeline

Dental Assistant

Lovers Smile Dental
02.2025 - Current

Dental Assistant Instructor

Zollege
11.2024 - 08.2025

Lead Dental Assistant

Buchwald Family Dentistry
09.2017 - 09.2024

Dental Assistant

Parkhaven Dental Care
03.2006 - 05.2017

Associate of Applied Science - Accounting

Dallas College

Dental Assistant Certification - Dental Assisting

ATI Career Training Istitute

High School Diploma -

Hobbs High School