Christen Reinglas
Aberdeen
Summary
Dynamic showroom manager with a proven track record at Blue Nile, where I doubled staff and enhanced client relations. Skilled in financial management and operations, I excel in team mobilization and leadership, driving significant sales growth through strategic analysis and effective training initiatives.
Overview
13
13
years of professional experience
Work History
Showroom Manager
Blue Nile
Short Hills
02.2023 - Current
- Doubled my staff within months
- Provide daily and weekly business statistics and product reports to management
- Financial management, daily accounting, and record-keeping of sales and other financial data as well as analyzing sales data to set quotas and assess potential areas of growth
- Work with the learning and development team on client relations and enhancing our platforms including training new employees while also developing the current team
Assistant Showroom Manager
Blue Nile
Short Hills
10.2021 - Current
- Provide in-person customer service, ensuring all client needs are met
- Provide daily and weekly business statistics and product reports to management
- Financial management, daily accounting, and record-keeping of sales and other financial data as well as analyzing sales data to set quotas and assess potential areas of growth
- Work with the learning and development team on client relations and enhancing our platforms including training new employees while also developing the current team
Assistant Store Manager
Michael Kors
Freehold
12.2016 - 09.2021
- Recognized consistently as a top leader in sales for the region
- Responsible for all daily operations of the store, including employee coaching and development for maximum efficiency through team efforts
- Provided weekly business and financial analytics, recap, and strategy reports to the district and regional management
- Reporting of payroll submissions, commissions, returns, and sales percentages
- Recruiting, hiring, and training new sales associates and management team members
- Administered performance reviews and held workshops to improve the performance of the team
- Acting Store Manager 11/2019 – 3/2021 in two locations
Sales Supervisor
Michael Kors
Short Hills
02.2014 - 12.2016
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Effectively coached team members to reach weekly and monthly sales goals
- Worked jointly with team members to assist with closing sales, cross-selling, and upselling products and services
- Assessed sales reports to identify and enhance sales performance, support inventory oversight, and capitalize on emerging trends
- Utilized also as a troubleshooter and problem solver for several challenged locations
Store Department Manager
BCBGMAXAZRIA
Staten Island
10.2012 - 02.2014
- Lead store manager for the launch of the new location
- Grew sales into a leading district position
- Created work schedules according to sales volume and number of employees
- Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs
Education
Business Administration - Management
Brookdale Community College
Lincroft, NJ04.2011
Skills
- Outstanding communication
- Organizational skills
- Sales increase
- Excellent computer skills
- Leadership identification
- Team mobilization
- Operations management
- Negotiation and conflict resolution
- Customer relations
- Hiring and training
Timeline
Showroom Manager
Blue Nile
02.2023 - Current
Assistant Showroom Manager
Blue Nile
10.2021 - Current
Assistant Store Manager
Michael Kors
12.2016 - 09.2021
Sales Supervisor
Michael Kors
02.2014 - 12.2016
Store Department Manager
BCBGMAXAZRIA
10.2012 - 02.2014
Business Administration - Management
Brookdale Community College