Christen Staggs

Walmart

Cody, WY, Portland, IN & Missoula, MT

06.2021 - 11.2023

Proven track record of team success earning 'Super Center of the Year' Award
Provided leadership during times of organizational change or crisis situations.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Analyzed customer feedback data to develop action plans for improving services offered.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Ensured compliance with regulatory requirements and industry standards.
Ensured compliance with all applicable laws, regulations, industry standards.
Created monthly reports for senior management summarizing operational performance metrics.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Enforced customer service standards and resolved customer problems to uphold quality service.