Christen Twentyfive
Fort Sill,OK
Summary
Active-duty military spouse looking for a stable role. Dedicated professional with extensive administrative experience in optimizing office operations and enhancing team productivity. Proficient in scheduling, communication, and customer service, ensuring seamless support in fast-paced environments. Additionally skilled in a Direct Care Worker position. Passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments, and social activities. Well-organized and compassionate with good relationship-building skills.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Personal Care Assistant
Lawton Public Schools
Fort Sill, Oklahoma
08.2024 - Current
- Assisted students with daily living activities and personal hygiene needs.
- Monitored student behavior and provided emotional support in various settings.
- Documented student progress and reported concerns to appropriate staff members regularly.
- Supported instructional staff by facilitating student engagement during classroom activities.
Receptionist
Billings Clinic Hospital
Billings, MT
12.2023 - 06.2024
- Answered incoming calls, took messages, and efficiently transferred to appropriate departments or personnel.
- Scheduled appointments for clients and customers, optimizing front desk operations.
- Greeted visitors, ensuring they received necessary assistance for a positive experience.
Assistant Manager
Luxottica
Las Vegas, NV
02.2023 - 12.2023
- Worked with store manager to create strategies that aligned with sales and profit targets.
- Delegated daily tasks to team members, enhancing overall team productivity.
- Ensured inventory accuracy through regular stock counts and discrepancy reconciliation.
Sales Specialist
Charter Communications, Spectrum
Jacksonville, NC
08.2021 - 01.2023
- Informed customers about product features and technical details to emphasize benefits and drive purchase decisions.
- Provided high-quality service to improve customer satisfaction and foster sales opportunities. to everyone in order to provide ample sales opportunities.
- Maintained up-to-date knowledge of company products and services to effectively support sales objectives.
Assistant Manager
Luxottica
Springfield, MO
11.2018 - 06.2021
- Aligned sales strategies and business plans with market trends, resulting in exceeded sales goals and improved profitability.
- Managed and implemented revenue strategies, sales initiatives, and customer engagement tactics, enhancing market share.
- Facilitated sales activity and developed employee measurements to consistently exceed performance goals.
Cosmetic Manager
Estee Lauder
Billings, MT
06.2013 - 11.2018
- Increased sales consistently by developing and maintaining key customer relationships, enhancing customer loyalty.
- Motivated employees through one-on-one support and constructive criticism in a busy retail environment, fostering team development.
- Conducted job interviews and led performance evaluations with constructive feedback, rewarding top sales performers to build a high-quality team.
Education
Some College (No Degree) - Communications
Rocky Mountain College
Billings, MTBachelor of Science - Psychology
Liberty University
Lynchburg, VAHigh School Diploma -
West High School
Billings, MTSkills
- Personal care assistance
- Student behavior monitoring
- Emotional support delivery
- Documentation skills
- Classroom facilitation
- Communication and engagement techniques
- Service delivery
- Customer relationship management
- Appointment scheduling
- Front desk operations
- Team delegation
- Problem solving
- Sales and market development
- Business Planning
- Product and service management
- Inventory management
- Team motivation
Certification
- CPR
Timeline
Personal Care Assistant
Lawton Public Schools
08.2024 - Current
Receptionist
Billings Clinic Hospital
12.2023 - 06.2024
Assistant Manager
Luxottica
02.2023 - 12.2023
Sales Specialist
Charter Communications, Spectrum
08.2021 - 01.2023
Assistant Manager
Luxottica
11.2018 - 06.2021
Cosmetic Manager
Estee Lauder
06.2013 - 11.2018
Some College (No Degree) - Communications
Rocky Mountain College
Bachelor of Science - Psychology
Liberty University
High School Diploma -
West High School