Christen Woodard
Williamsburg,VA
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
I have lived in the Heritage Community for 17+ years as an adult. I grew up in Heritage as a child as well. I am thoroughly familiar with both communities, Heritage and Gibson Estates, with comprehensive knowledge of the properties. Including property layouts, operations and resident needs and have the ability to navigate these properties efficiently. I have maintained an excellent relationship with community members by fostering trust, professionalism, open communication and maintaining a positive presence.
I have working knowledge of rent manager gained through formal training and independent study.
Overview
18
18
years of professional experience
Work History
Maintence
American Communities Management
Williamsburg, VA
08.2023 - Current
- Conducted routine maintenance inspections to ensure safety and functionality of equipment.
- Managed repair requests efficiently, prioritizing urgent issues to minimize downtime.
- Coordinated with property management to schedule maintenance activities without disrupting resident services.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Handy Person
Self-employeed
Williamsburg, VA
04.2017 - 07.2023
- Conducted regular maintenance on residential properties to enhance longevity and reduce repair costs.
- Collaborated with clients to assess repair needs, providing tailored solutions for various home improvement projects.
- Managed inventory of tools and materials, optimizing resource availability for efficient project execution.
- Oversaw multiple projects simultaneously, coordinating schedules to ensure timely completion within client expectations.
- Earned repeat business through referrals from satisfied customers who appreciated the professionalism displayed in every interaction.
- Properly handled, transported, and disposed of recycled materials.
- Developed strong client relationships through reliable service delivery and communication.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
Bar Manager
Rusty Musket
Williamsburg, VA
03.2019 - 09.2021
- Managed daily bar operations, ensuring seamless service and adherence to health regulations.
- Trained and mentored staff on cocktail preparation and customer service techniques.
- Developed drink menus based on seasonal trends and customer preferences.
- Implemented inventory control measures to optimize stock levels and reduce waste.
- Established strong vendor relationships for timely delivery of quality supplies.
- Resolved customer complaints efficiently, enhancing overall guest satisfaction ratings.
- Analyzed sales data to identify trends, driving strategic decisions for promotions and events.
- Closed out cash register and prepared cashier report at close of business.
- Coordinated themed nights attracting different demographics expanding overall clientele.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
Key Holder
Anne Maries
Newport News, VA
07.2016 - 04.2019
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed daily store operations, ensuring seamless customer service and inventory management.
Head Bartender
Ohermans
Newport News, VA
12.2013 - 07.2016
- Supervised daily bar operations, ensuring high standards of service and cleanliness.
- Developed innovative cocktail recipes, enhancing customer experience and menu diversity.
- Trained and mentored junior bartenders, fostering skill development and team cohesion.
- Managed inventory levels, optimizing stock usage and minimizing waste through efficient ordering processes.
- Implemented alcohol safety protocols, promoting responsible service and compliance with local regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
Office Assistant
Signature Concrete
Williamsburg, VA
01.2008 - 12.2015
- Managed daily office operations to ensure efficiency and organization.
- Assisted in scheduling appointments and maintaining calendars for staff and clients.
- Coordinated communication between departments to facilitate project workflows.
- Implemented filing systems that improved document retrieval speed and accuracy.
- Developed process improvements that enhanced overall administrative performance.
- Oversaw inventory management, ensuring availability of essential office supplies.
- Supported accounting functions by processing invoices and expense reports accurately.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Input data into spreadsheets and databases.
Education
Education
Thomas Nelson Community College, Williamsburg, VA.
Williamsburg, VAGED -
Jamestown High School
Williamsburg, VACertificate - Automotive Engineering
New Horizons
Hampton, VASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Office administration
- Document management
- Organizing and categorizing
- Excel spreadsheets
- Documentation and reporting
- Front office management
- Advanced MS office suite
- Bookkeeping
- Quickbooks
- Processing invoices
- Familiar with Rent Manager
Timeline
Maintence
American Communities Management
08.2023 - Current
Bar Manager
Rusty Musket
03.2019 - 09.2021
Handy Person
Self-employeed
04.2017 - 07.2023
Key Holder
Anne Maries
07.2016 - 04.2019
Head Bartender
Ohermans
12.2013 - 07.2016
Office Assistant
Signature Concrete
01.2008 - 12.2015
Education
Thomas Nelson Community College, Williamsburg, VA.
GED -
Jamestown High School
Certificate - Automotive Engineering
New Horizons