Christena Reed
Hopkins,SC
Summary
Accomplished Administrative Assistant with a proven track record at Richland School District One, showcasing expertise in Microsoft Excel and exceptional customer relations. Elevated office efficiency by implementing innovative database management and fostering professional relationships, significantly enhancing team communication and document organization. Demonstrates a blend of strong analytical skills and interpersonal abilities, ensuring high levels of confidentiality and customer satisfaction.
Overview
47
47
years of professional experience
Work History
Administrative Assistant
Richland School District One
11.1999 - 06.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Director of Childcare Business
Sunshine House Learning Academy
06.1993 - 08.1995
- Enhanced childcare program quality by implementing innovative educational activities and hands-on learning experiences.
- Assisted families in accessing financial assistance options to make childcare more affordable for diverse communities served.
- Evaluated program effectiveness regularly through data analysis and made necessary adjustments to meet desired outcomes.
- Aligned curricula with state standards across various subject areas while incorporating play-based learning opportunities.
- Reduced staff turnover rate by fostering a positive work culture centered on teamwork, support, and growth opportunities.
- Oversaw licensing compliance by staying current on regulations and ensuring all staff members adhered to established guidelines.
- Coordinated with local schools and community organizations to provide resources, referrals, and support for families as they navigate early childhood education options.
- Mentored new hires during their onboarding process, sharing best practices for engaging young learners effectively in the classroom setting.
- Managed budgets effectively to ensure resources were allocated appropriately for optimal program success.
- Maintained high levels of parent satisfaction through regular updates on child progress reports as well as hosting family engagement events.
- Streamlined daily operations by developing efficient scheduling, record-keeping, and communication systems within the center.
- Developed strong parent partnerships by maintaining open communication and addressing concerns promptly and professionally.
- Established a safe and nurturing environment for children to grow, learn, and thrive in by enforcing strict safety protocols.
- Engaged with parents and families to build positive relationships for children to thrive.
Director of Childcare
Chris Care's Day Care Center (Self-employed)
08.1986 - 07.1995
- Oversaw licensing compliance by staying current on regulations and ensuring all staff members adhered to established guidelines.
- Implemented comprehensive curriculum plans that catered to various learning styles and developmental needs of each child.
- Improved staff performance through regular evaluations, constructive feedback, and professional development opportunities.
- Optimized classroom layouts with age-appropriate materials that foster exploration, creativity, social-emotional development while also supporting academic growth.
- Coordinated with local schools and community organizations to provide resources, referrals, and support for families as they navigate early childhood education options.
- Established a safe and nurturing environment for children to grow, learn, and thrive in by enforcing strict safety protocols.
- Developed strong parent partnerships by maintaining open communication and addressing concerns promptly and professionally.
- Assisted families in accessing financial assistance options to make childcare more affordable for diverse communities served.
- Enhanced childcare program quality by implementing innovative educational activities and hands-on learning experiences.
- Ensured staff-to-child ratios were consistently met, adjusting schedules and staffing levels when needed to maintain quality care.
- Engaged with parents and families to build positive relationships for children to thrive.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Communicated with local and state government agencies to maintain compliance with all regulations.
Accounting Technician
SC Dept. of Health and Environmental Control
01.1974 - 07.1986
- Enhanced financial accuracy by diligently reconciling accounts, identifying discrepancies, and resolving issues promptly.
- Reduced errors in financial reporting through meticulous attention to detail and thorough review of financial statements.
- Completed bi-weekly payroll for company employees.
- Supported smooth payroll administration through diligent record-keeping, proper deductions calculation, and prompt issue resolution.
- Facilitated smooth financial operations by processing invoices accurately and efficiently, avoiding late payment penalties or disputes.
- Enhanced vendor relationships by managing accounts payable efficiently, negotiating favorable terms when possible, and ensuring timely payments.
- Entered figures using 10-key calculator to compute data quickly.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Matched purchase orders with invoices and recorded necessary information.
Education
High School Diploma -
Lower Richland High School
Hopkins, SC05-1971
Skills
- Microsoft Word
- Microsoft Excel
- Customer and client relations
- Filing
- Database entry
- Scheduling and calendar management
- Excel spreadsheets
- Recordkeeping
- Data organization
- Deadline-oriented
- Professional and mature
- Filing and data archiving
- Mail handling
- Microsoft PowerPoint
- Spreadsheets
- Multi-line phone proficiency
- Resourceful
- Records administration
- Meeting planning
- Documentation and control
- Purchase orders organization
- Coordination
- Writing reports
- Letter preparation
- Mail distribution
- Reception oversight
Accomplishments
Nominated as Classified Employee of the year for Richland School District One on two separate occasions for expedient and effective service.
Timeline
Administrative Assistant
Richland School District One
11.1999 - 06.2021
Director of Childcare Business
Sunshine House Learning Academy
06.1993 - 08.1995
Director of Childcare
Chris Care's Day Care Center (Self-employed)
08.1986 - 07.1995
Accounting Technician
SC Dept. of Health and Environmental Control
01.1974 - 07.1986
High School Diploma -
Lower Richland High School
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