Christen Clark
Ormond Beach,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Lines Insurance Assistant
Mullin And Company
07.2019 - 07.2021
- Checked documentation for accuracy in agency management system (Applied TAM).
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Generated, posted renewal policies, endorsements, and cancellations
- Posted payments to accounts and maintained records.
- Prepare and processed verification of insurance and issued binders.
Office Assistant
Norman Insurance Advisors
08.2018 - 05.2019
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
Customer Service Representative
Woodbury Health Products
11.2014 - 06.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers.
- Obtained customer information such as name, address, and payment method and entered orders into
computer.
Skills
- Insurance Industry Experience
- Cross-Selling Skills
- Customer Relations
- Computer Proficiency
Certification
4-40 Florida Customer Representative License
Timeline
Personal Lines Insurance Assistant
Mullin And Company
07.2019 - 07.2021
Office Assistant
Norman Insurance Advisors
08.2018 - 05.2019
Customer Service Representative
Woodbury Health Products
11.2014 - 06.2018
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