Christeona Sturdivant

• Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
• Handed out classroom materials, like pencils, paper, and crayons.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supported student learning objectives through personalized and small group assistance.

• Mega force staffing company:Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Assisted physicians with patient education efforts, providing resources and support as needed.
• Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.

• Followed OSHA requirements and Walmart procedures and policies
• Utilized GIF2 Telephone Scanner Software in order to receive patrons order to review and start the shopping process
• Proceeded to shop in the various departments for goods and services
• Bagged all goods and submitted to the staging area for pick up or delivery.

• Followed the Department of Health guidelines and OSHA requirements for safety
• Provided day care to children from newborns to 1 year of age
• Cleaned and sanitized the sleeping and play areas several times per day and fed babies based upon the daily routine
• Followed weekly plan to read, play educational games, and instructional behavioral games
• Prepared bottles for babies and lunch and snacks for toddlers
• Monitored play time, nap time, and feeding time and completed end of day reports.

• Handled inbound and outbound telephone calls and monitored and tracked the call ques
• Managed a staff of 10-15 employees in customer service
• Provided excellent customer service to internal and external customers
• Coached, listened, and tracked calls to further apply any input of correctness
• Maintained a daily spreadsheet on all products and services that were sold or canceled
• Reviewed and tracked all incoming correspondence
• Monitored employees hold time, reviewed the objections, and ensured that product services were being extended
• Performed coaching sessions with employees that required instructional training on the calls.

• Electronically entered and retrieved patient demographics and insurance information using in-house EMR software
• Assisted with ICD-10 codes, verified insurance, and collected copayments
• Answered inbound phone calls, scheduled appointments, and assisted with patient triage.

• Greeted customer pleasantly and placed purchase order using a point of sales computer system
• Maintained cleanliness in the workstations according to company rules and health department regulations
• Analyzed customer complaints and feedback for constant improvements of the store front operations.

IMaintained records of patient care, condition, progress, and reported problems

• Provided patients with assistance with activities of daily living such as moving in and out of beds, baths, wheelchairs and automobiles and personal hygiene
• Cared for patients by changing bed linens, washing and ironing laundry, and cleaning
• Ensured each patient was kept comfortable at all times.

• Consistently generated additional revenue through skilled sales techniques
• Worked as a team member performing cashier duties, product assistance, and cleaning
• Completed various duties as assigned.