Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christerfer Flanagan

Dallas

Summary

Dynamic sales professional with a proven track record at Spectrum, excelling in customer service and relationship building. Adept at achieving sales targets through effective strategies and exceptional product knowledge. Recognized for outstanding problem-solving skills and a goal-oriented approach, consistently enhancing customer satisfaction and loyalty.

Overview

17
17
years of professional experience

Work History

Sales Associate

Spectrum
04.2023 - Current
  • Door to Door sales
  • Built relationships with customers to encourage repeat business.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Server

True Food Kitchen
04.2008 - 05.2023
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Dollar Tree Freight Manager

Dollar Tree
01.2023 - 04.2023
  • Managed freight received into building.
  • Performed scheduling for junior associates.
  • Developed strong relationships with key vendors, ensuring reliable service and preferential treatment during peak seasons.
  • Trained new employees in company procedures and best practices, fostering a cohesive work environment.
  • Increased customer satisfaction by promptly addressing concerns and providing regular shipment updates.
  • Established clear communication channels between departments, enhancing teamwork and expediting processes across the organization.

Server

Blue Sushi Sake Grill
04.2016 - 01.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

No Degree - Psychology

Richland College
Dallas, TX

High School Diploma -

Berkner High School
Richardson, TX
05-2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Sales expertise
  • Meeting deadlines
  • POS system operation
  • Upselling
  • Professional demeanor

Timeline

Sales Associate

Spectrum
04.2023 - Current

Dollar Tree Freight Manager

Dollar Tree
01.2023 - 04.2023

Server

Blue Sushi Sake Grill
04.2016 - 01.2023

Server

True Food Kitchen
04.2008 - 05.2023

No Degree - Psychology

Richland College

High School Diploma -

Berkner High School

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