
Results-driven Operations Manager with a strong focus on customer satisfaction and team leadership. Proven track record in problem-solving and efficient scheduling, enhancing service quality through effective communication and training.
Assistance managing termite service operations. Supporting team members in delivering quality pest control solutions. Helps maintain customer satisfaction through effective communication.
Coordinating scheduling of termite treatment services with customers.
Directs job team to execute tasks with a focus on high-quality standards.
Addressing and managed scheduling conflicts for customers to ensure seamless operations.
Manages customer complaint monitoring and implemented solutions to enhance service quality.
Allocates necessary materials to technicians to ensure efficient job completion.
Supervises team operations, addressing daily stops and resolving trouble calls.
Facilitating training sessions for team members, resulting in improved customer assistance quality.
Tennessee DCO
Ga Mosquito certification