Summary
Overview
Work History
Education
Skills
Awards
Willing To Relocate
References
Timeline
Generic

CHRISTFER SAMORA

Albuquerque

Summary

Results-driven food safety and operations leader with 15+ years in high-volume, multi-unit management. Proven expertise in conducting facility audits, enforcing brand protection programs, and ensuring full regulatory compliance with HACCP and ServSafe standards. Recognized for achieving top quality assurance inspection scores, mitigating operational risks, and training leaders to uphold sanitation and safety protocols. Adept at risk assessment, implementing corrective actions, and building strong client relationships. Seeking to bring Steritech's mission to life by delivering exceptional food safety and brand compliance services.

Overview

18
18
years of professional experience

Work History

General Manager / Training Specialist

Wingstop
Albuquerque
10.2021 - Current
  • Conduct regular food safety inspections and operational audits to ensure compliance with HACCP, ServSafe, and corporate brand standards.
  • Lead risk assessments and implement corrective actions to address non-compliance issues before audits.
  • Manage a $60K+ weekly sales operation, ranking in the top three stores in the region for quality assurance performance.
  • Prepare facilities for regulatory compliance reviews, consistently achieving the highest average inspection scores in the market; awarded General Manager of the Year.
  • Oversee hiring, training, and performance of 25-30 staff, including coaching on sanitation procedures and food safety protocols.
  • Serve as opening lead for new store locations, including facility readiness checks, mass hiring of up to 50 employees, and operational setup.
  • Maintain operational KPIs (inventory, labor, staffing) within 2% of company-set targets through process optimization.

Market Manager / General Manager

Little Caesars
Albuquerque
06.2012 - 07.2021
  • Directed multi-unit operations for three locations, ensuring compliance with food safety regulations, OSHA standards, and corporate brand protection policies.
  • Conducted facility walk-throughs and sanitation audits, resulting in a 15% improvement in inspection scores.
  • Oversaw multi-location inventory valued at $180K+, implementing cost-control measures to reduce waste and improve efficiency.
  • Delivered hands-on training and coaching to managers on operational procedures, quality control, and risk mitigation strategies.
  • Advanced from Crew Member to General Manager in six months; later promoted to Market Manager overseeing three stores.

Store Manager

Journeys
Albuquerque
01.2008 - 01.2010
  • Managed store operations, brand compliance, inventory control, and staff training in a fast-paced retail environment.
  • Increased store sales by optimizing merchandising strategies and delivering superior customer service experiences.

Education

High School Diploma -

Manzano High School
Albuquerque, NM
12.2011

Skills

  • Food safety compliance
  • Regulatory audits
  • Brand standards enforcement
  • Risk management
  • HACCP implementation
  • Sanitation inspections
  • Quality assurance
  • Staff training and development
  • Coaching and mentoring
  • KPI management
  • Process improvement
  • Corrective action plans
  • Inventory control
  • Cost management
  • Client service and relations
  • Documentation and reporting
  • POS systems proficiency
  • Microsoft Office Suite expertise
  • Inventory management software proficiency
  • Scheduling tools

Awards

  • General Manager of the Year - Wingstop (Highest Average Inspection Scores)
  • Top Trainer of the Year - Excellence in Leadership Development
  • Consistently Awarded Maximum Bonuses for KPI Achievement

Willing To Relocate

  • Bernalillo, NM
  • Albuquerque, NM
  • Santa Fe, NM

References

References available upon request.

Timeline

General Manager / Training Specialist

Wingstop
10.2021 - Current

Market Manager / General Manager

Little Caesars
06.2012 - 07.2021

Store Manager

Journeys
01.2008 - 01.2010

High School Diploma -

Manzano High School

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CHRISTFER SAMORA