Christhiann Viera
Fulshear,TX
Summary
Resourceful B.A. Business Administrator with experience in Finance, Banking, Human Resources (Payroll) and Sales. Proven track record increasing sales and revenue through excellent relationship-building skills, consistent follow-through with customer and exceptional negotiation abilities. Excellent consultative selling talents. Bilingual: Spanish (native speaker) and English. Hard-working and committed professional, demonstrated self-starter with problem-solving and solutions-oriented and communication abilities. Able to deal with high-pressure situations. Exceptional time management skills, ability to be proactive and take initiative in a business situation. Good sales experience, strategic mindset with customer orientation and readiness for intensive working, multi-tasking. Proficient IT skills in Microsoft Office Suite. Excel advanced user. Database, Acrobat, SharePoint, and Salesforce Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Senior Banker
BANK OF AMERICA N.A.
Houston , Texas
04.2006 - Current
- Utilized successful sales techniques to align financial clients’ requirements with appropriate financial solutions
- Developed strong relationships with business partners, focusing on client acquisition and relationship management.
- Achieved customized objectives for consumer and small business clients
- Created strategic routines and followed-up to develop sales for existing customers
- Advised business owners in developing financial routines for managing cash flow and expenses effectively.
- Awarded Pinnacle Top Performer 2018.
Executive Project Assistant
CTI / ITS
Houston , Texas
08.2004 - 04.2006
- Managed day-to-day schedules, arranged travel arrangements, and prepared expense reports
- Successfully leveraged new marketing tactics to generate heightened exposure in the local market, leading to a 15% sales increase.
- Streamlined reporting process by consolidating travel order and payment data into concise reports.
- Ensured seamless coordination between client orders and suppliers
- Resolved issues between Orders and Receivables
- Successfully performed duties including managing phone calls, handling correspondence, and providing exceptional front desk reception.
- Contributed to the creation of presentations for both internal and external purposes
- Created databases using Microsoft Access to store information related to project activities.
- Maintained accurate records of all transactions relating to accounts receivable and payable activities.
Business Specialist
BANCO NACIONAL DE CREDITO (Commercial Bank)
Caracas , Venezuela
01.2002 - 08.2004
- Gathering relevant data, coordinating with different departments, conducting market research, looking for new business opportunities, and creating strategies to help the Organization to achieve its goals
- Increase customer awareness of the Bank’s full range of financial products by promoting additional services
- Prepare reports for the Federal reserve in relation to Banks loan portfolio and participate with Finance team preparing financial and statistical reports, reconciling general ledger accounts
- Work closely with Auditors during bank and yearly audits
- Develop routines to standardize Sales processes for Training Sessions
- Trained new hires in customer service and computer systems to maintain consistency in services and products.
Education
Associate of Science - Strategic Business Planning
Universidad Central De Venezuela
VENEZUELA01-2003
Bachelor of Science - Business Administration
Universidad Catolica Andres Bello (UCAB)
VENEZUELA11-1999
Skills
- Relationship building and Management
- Customer Portfolio Management
- Strategic Selling
- Financial Advising
- Account Management
- Goals and Performance
- Financial Services
- Customer Relationship Management
- Analytical skills
- Creative Leadership
- New Business Generation
- Sales expertise
Accomplishments
Awarded Pinnacle Top Performer 2018
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Senior Banker
BANK OF AMERICA N.A.
04.2006 - Current
Executive Project Assistant
CTI / ITS
08.2004 - 04.2006
Business Specialist
BANCO NACIONAL DE CREDITO (Commercial Bank)
01.2002 - 08.2004
Associate of Science - Strategic Business Planning
Universidad Central De Venezuela
Bachelor of Science - Business Administration
Universidad Catolica Andres Bello (UCAB)
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