Summary
Overview
Work History
Education
Skills
Professional References
Certification
Timeline
Generic

Christi Bryan, SHRM-CP

Phoenix,AZ

Summary

Well-versed in HRIS systems, utilizing technology to streamline processes and enhance data-driven decision-making. Committed to staying updated on industry trends and best practices to continuously improve HR initiatives and contribute to organizational success. Thrive in a fast-paced environment and building relationships.

Overview

12
12
years of professional experience
1
1
Certification

Work History

HR Manager/GM

Proctorio
01.2022 - Current
  • Continued to manage responsibilities of Office Manger role
  • Responsible for all aspects of HR function, including recruitment, interviewing, and onboarding processes
  • Performance management, terminations, employee surveys and exit interviews
  • Managed HRIS input
  • Facilitated Payroll and managed employee benefits
  • Partnered with agencies for ISO and SOC audits.

HR Generalist /OM

Proctorio
01.2020 - 01.2022
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
  • Created and implemented office policies and procedures.
  • Recruiting
  • Facilitated criminal background check process for new hires.
  • Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
  • Employee performance management
  • Vendor management

Account Manager

Commonwealth Electric Expo
01.2016 - 01.2020
  • Event management, including site visits, reviewing floor plans, placing orders
  • Communicate with clients via email, phone, online presentations, screen-share, and in-person meetings
  • Maintain close connection with project personnel to identify and resolve problems quickly
  • Identify, address, and either resolve or escalate project issues
  • Update project plans based on changing objectives, specifications, and staff availability
  • Produce status reports for customers and senior management.

Account Executive

CSI - Convention Services International
01.2012 - 01.2016
  • Contacted customers about account or information issues, alerting clients of changes for excellent customer service
  • Developed relationships with clients and provided individualized customer service
  • Informed customers about billing procedures, processed payments
  • Answered customer questions and addressed concerns
  • Managed all exhibitor orders
  • Reviewed account and service histories to identify trends and issues
  • Set up and activated customer accounts to maintain QA satisfaction levels
  • Managed all vendor relationships.

Education

Communication Studies

Arizona State University
Tempe, AZ

Skills

  • Organization and Time Management
  • HR policies and procedures
  • Retention Strategies
  • HR processes
  • New Employee Orientation
  • Payroll Administration
  • Employee Relations
  • Background Checks
  • Compensation and benefits
  • Confidentiality
  • Employment law compliance
  • HR software proficiency, ADP, Trinet, Engage

Professional References

  • Jamie Morris, 602-502-2990, Jamiemorris8@gmail.com
  • Milan Dordevic, 602-739-2949, Milan@proctorio.com
  • Pat Playman, 602-320-6872, Graceplayman@gmail.com
  • Dan Shannon, 602-291-4231, Dshannon@commonwelathelectric.com

Certification

  • SHRM-CP - SHRM Certified Professional

Timeline

HR Manager/GM

Proctorio
01.2022 - Current

HR Generalist /OM

Proctorio
01.2020 - 01.2022

Account Manager

Commonwealth Electric Expo
01.2016 - 01.2020

Account Executive

CSI - Convention Services International
01.2012 - 01.2016

Communication Studies

Arizona State University

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Christi Bryan, SHRM-CP