Christi Cordo

Key Achievements & Responsibilities

• Strategic Leadership & Growth
• Directed company-wide scaling strategy during a decade of rapid growth, including unprecedented demand surges during the pandemic.
• Expanded managed fleet from 3 to 30 aircraft, introducing operational models that boosted profitability and client retention.
• Built infrastructure for long-term scalability while maintaining compliance, client satisfaction, and operational excellence.

Sales & Business Development

• Increased monthly charter sales 10X, from $700K to $7M.
• Created and manage vendor partnership program generating $75M+ in revenue to date.
• Personally secured $10M gross profit through targeted industry strategies and high-profile client acquisitions.
• Developed specialized business models, including a profitable music tour charter model for Challenger 850 fleet.

Department Creation & Leadership

• Sales & Flight Support: Grew from 2 staff to 24 (managers, supervisors, sales, business development, support).
• Aircraft Management: Built 15-person team for owner relations, travel, service standards, and maintenance monitoring.
• Finance & Accounting: Expanded from 1 to 7 staff including CFO, VP Finance, Controller, AR/AP.
• Compliance: Grew team from 3 to 9, overseeing pilot hiring, crew scheduling, and regulatory compliance.
• Human Resources: Established HR department (Manager, Assistant Manager, support staff).
• Marketing: Expanded from part-time contractors to 5-person in-house team led by CMO.
• Client Experience: Built team including VP of Client Experience, in flight leaders, commissary manager, and 10+ corporate cabin attendants.

Training

• Designed and implemented comprehensive training for sales, flight support, and contributed to cross-department programs.

Operational Efficiency & Cost Control

• Designed and manage robust fuel program, reducing costs and increasing revenue for owners and company.
• Developed strategies to mitigate pilot shortages, supply chain constraints, and rising operational costs.

• Oversaw planning, coordination, and execution of airline operations during fleet growth from 5 MD-80s to 105 aircraft (MD-80, B757, A320).
• Directed dispatcher performance and collaborated with ATC, maintenance, crew scheduling, and customer service.
• Provided high-level operational briefings to executive leadership.

Special Projects:

• Implemented fuel conservation program saving $3–$5M annually.
• Represented airline in FAA certifications for B757, ETOPS, A320; noise abatement redesign over Laughlin, NV.
• Conducted feasibility studies for new markets and charter opportunities.

• Managed operations during expansion from 70 EMB-120 aircraft to 300 aircraft (EMB-120, CRJ-200, CRJ-700).
• Led OCC staff, dispatchers, and hub coordinators; first point of contact in emergencies or security threats.
• Oversaw HR functions for OCC including evaluations, scheduling, and terminations.

• Managed flight dispatch operations and compliance with FAA regulations.
• Recruited, trained, and mentored dispatch staff.