Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Communication Skills
References
Timeline
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Christi Crawford

Port Charlotte,FL

Summary

Dynamic professional with a proven track record at Millennium Home Care, excelling in insurance authorizations and patient charting. Recognized for enhancing operational efficiency through innovative procedures and exceptional attention to detail. Strong problem-solving abilities and effective communication skills drive success in fast-paced environments. Committed to delivering outstanding customer service and organizational excellence. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience

Work History

Insurance Authorizations /Weekend Intake

Millennium Home Care
Port Charlotte, FL
09.2020 - 05.2025
  • Streamlined operations by implementing new procedures and technologies to enhance efficiency.
  • Entered and corrected patient information and demographics accurately.
  • Created comprehensive patient charts to ensure thorough documentation.
  • Checked eligibility status for patient services to facilitate access to care.
  • Submitted authorization requests to obtain necessary approvals.
  • Uploaded approval documents promptly to maintain workflow continuity.
  • Reconciled authorizations for billing purposes, ensuring accurate financial records.

Server/Bartender

Buffalo Wings & Rings
12.2018 - 03.2020
  • Served as full-time restaurant opener and closer, ensuring smooth operations.
  • Took and accurately entered food and drink orders into POS system.
  • Delivered food and beverages to customers promptly.
  • Processed cash and credit card payments efficiently.
  • Bussed tables to maintain cleanliness and readiness for new guests.

Office Administration

Holladay Trucking
05.2016 - 10.2018
  • Processed payroll for logistics drivers with high accuracy and efficiency.
  • Transported parts to designated locations as required to ensure operational flow.
  • Established precise filing system for office documentation to enhance organization.
  • Generated and dispatched invoices to clients promptly to maintain cash flow.
  • Collected and entered company receipts into QuickBooks to ensure accurate financial records.
  • Developed schedules for truck drivers, optimizing routes to reduce delays.
  • Managed accounts payable and receivable to maintain financial integrity.

Center Manager

Advance America
01.2010 - 01.2016
  • Assisted with reorganizing and refiling at various locations to enhance efficiency.
  • Executed cash handling procedures, ensuring accurate financial transactions.
  • Managed bank deposits to maintain optimal cash flow.
  • Established new customer folders for improved organization and accessibility.
  • Conducted community marketing initiatives to attract additional customers.
  • Designed store signage to enhance visibility and branding.
  • Ordered supplies to ensure operational readiness.
  • Created schedules to optimize staff allocation and workflow.

Education

AA - Psychology, Business

Muscatine Community College
Muscatine, IA

Skills

  • Problem-solving and critical thinking
  • Time management
  • Data entry accuracy
  • Authorization submission
  • Patient charting
  • Customer service and support
  • Insurance verification
  • Office organization
  • Effective communication
  • Cash handling
  • Team collaboration
  • Attention to detail
  • Positive attitude
  • Computer proficiency
  • Multitasking ability
  • Flexibility and adaptability
  • Leadership skills
  • Organizational expertise
  • Active listening skills
  • Dependability and responsibility
  • Microsoft Office proficiency
  • Decision-making skills
  • Quick learning ability
  • Self-motivation
  • Hard work ethic
  • Delegation skills

Roles And Responsibilities

  • Entering/correcting patient information/demographics
  • Creating patient charts
  • Checking eligibilities
  • Submitting authorization requests
  • Sending required documents
  • Uploading approvals
  • Reconciling authorizations for billing

Communication Skills

Implemented new procedures and technologies that improved efficiency and streamlined operations. Efficient with multiple variations of written and verbal communication.

References

References available upon request.

Timeline

Insurance Authorizations /Weekend Intake

Millennium Home Care
09.2020 - 05.2025

Server/Bartender

Buffalo Wings & Rings
12.2018 - 03.2020

Office Administration

Holladay Trucking
05.2016 - 10.2018

Center Manager

Advance America
01.2010 - 01.2016

AA - Psychology, Business

Muscatine Community College

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