CHRISTI CRIST
Baltimore,MD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Management Officer
Prince George’s County Government
03.2021 - Current
- Acted in an interim role of Associate Director of Talent Acquisition, for a total of 10+ months, where I worked closing with the Talent Acquisition team to develop roadmaps on future process enhancements to our application tracking system (ATS)
- Partnered with various divisions with the Office of Human Resource Management (OHRM) agency to serve as a thought partner on process improvements to current internal processes and system enhancements
- Develop and implement agency wide project tracker to enhance the awareness and communication project timelines, deadlines, and blockers
- Establish and define Time to Fill calculation, data analysis, and reporting metrics for the entire Prince George’s County
- Re-engineer and automate the process in which the County recruits, hires, and onboards new employees
- Develop process documents, training guides, and conduct training to system users to influence accurate product use
- Collaborate with other County agencies to identify areas of disconnect with our agency
- Work closely with the County’s Office of Information Technology (OIT) to drive software enhancements and connectivity from our human resources information system to our application tracking software, NEOGOV.
Cybersecurity Project Manager – NIH/NHLBI
Customer Value Partners
03.2017 - 03.2021
- Develop and implement a new task intake process for the cybersecurity team to receive new work from various enterprise level teams throughout NHLBI; as well as develop the team’s key performance indicators (KPI)
- Deliver bi-weekly and monthly metrics reporting to the Chief Information Security Officer regarding our tasks assigned, delivered, and missed
- Provide project management oversight to the NHLBI cybersecurity project’s deliverables, risks, and daily operations
- Serve as the point of contact (POC) for all cybersecurity project questions for the NHLBI IT teams
- Manage the project schedule, deliverables, and project risks within Innotas, NIH’s project management software
- Provide consultative oversight on any standard operating procedure (SOP) improvements or revisions
- Manage the cybersecurity subject matter expert (SME) team members
- Serve as the project SCUM master by running daily standups, organizing and leading bi-weekly sprint planning and review meetings, and updating the Jira board with the sprint tasks for each team member.
Manager of Talent Acquisition / Senior Associate Recruiter
Customer Value Partners
- Lead the cybersecurity staffing initiatives which included reviewing, analyzing, and understanding cyber security staffing requisitions for cyber operations and cyber strategy, explore cybersecurity markets for top talent, and research new cyber initiatives to better understand the talent market
- Partner with delivery executives, hiring managers and human resources leadership to recruit qualified professionals so that we are meeting contractual deadlines with outside clients as well as providing a positive impact on company culture and revenue
- Manage and recruit for highly sought after technical individuals in key markets such as cybersecurity, software development, data science, and enterprise architecture
- Manage a team of five (5) senior technical recruiters as well as two (2) administrative personnel
- Manage the implementation and updates of the applicant tracking system (ATS) which consists of 20,000 records of candidate and employee data
- Provide strategic direction to anticipate market challenges and develop solutions for candidate pool expansion
- Serve as a trusted advisor to project managers by effectively calibrating the candidate search and sharing candidate market data
- Leverage subject matter expertise to recruit and evaluate candidates in the areas of project management, business analytics, information technology, information security, call center quality monitoring and call center analytics
- Source passive and active candidates through social media networking, organizational mapping, complex internet searches, candidate databases and research
- Manage project manager expectations from the onset of a new job requisition, providing a consistent consultative approach to candidate evaluation, interviewing and closing strategy.
Account Manager/Senior Recruiter
Right Resources (subsidiary of Edaptive Systems)
07.2012 - 03.2017
- Manage full life cycle recruitment for a 250+ employee company to hire 79+ FTEs annually (on average), consisting of Cybersecurity personnel, Software Engineers, Project Managers, Executive management, Business Analysts, etc
- Provide consultative guidance on process improvement and effective staffing/hiring techniques to hiring managers, executive management, other business partners and HR contacts and advise those key stakeholders of recruitment issues and process improvement recommendations
- Assist in Right Resources marketing initiatives, which include growing social media followers, creating company videos and articles, and e-mail newsletters
- Responsible for full life cycle recruitment, which includes sourcing/prescreening candidates, tracking candidates in the applicant tracking system (ATS), process candidate through tracking system as they move along the recruiting/hiring process, and salary negotiations
- Provide weekly reporting of the companies recruiting metrics to executive management
- Responsible for procuring additional clients within the government sector
- Coordinate and promote Right Resources networking events and company outings that range from 10 to 50+ attendees
- Manage two (2) senior Technical Recruiters as well as one (1) Recruitment Coordinator
- Manage day-to-day operational needs such as handling budgetary matters, writing RFPs, and business development.
Human Capital Information Systems Analyst
Baltimore City Public Schools (BCPS)
06.2010 - 01.2012
- Project lead on gathering and analyzing statistical data on numerous Human Capital projects that consist of $5-$10 million budget making decisions
- Generated 70-85% of data analysis and ad-hoc data requests regarding employee retention, position vacancy, union requests, staffing costs, and all other employee related information for 13,000 City Schools employees
- Developed and implemented better business practices with the IT department for reporting and data monitoring within out HR data management system
- Evaluate, reported, and gave recommendations on improving current BCPS process and procedures for a 13,000 employee based organization
- Manage/Graphic Designer of the Human Capital website that hosts critical information regarding employment, employee benefits, teacher certification, and other pertinent human resources information
- Organized, planned, and facilitated staff training and professional development sessions for 10-20 staff members at a given time.
Business Analyst
Edaptive Systems
01.2012 - 07.2012
- Support the analysis needs of IT projects for Edaptive clients through elicitation and documentation of business and system level requirements, impact assessments and ad-hoc analyses as needed to support project goals
- Facilitate and manage group requirement review sessions
- Works as a liaison among CMS and PQRS stakeholders in order to elicit, analyze, communicate, and validate requirements and business processes
- Develop, maintain, and provide feedback for customer process documentation
- Provide clear and concise requirements documentation to include business, functional, and non-functional requirements
- Established and maintained effective professional relationships with internal and external stakeholders.
Education
MBA - Organizational Leadership
Colorado State University
Fort Collins, COSkills
- Microsoft Office Suite: Word, Excel, Outlook, OneNote
- Communication Systems: Slack, Microsoft Teams
- Project Management & Tracking: Microsoft Project, Microsoft Planner, Jira, Innotas
- Applicant Tracking Systems: iCIMS, NEOGOV, CATS
- Strategic Planning
- Project Management
Accomplishments
- Achieved a 13% reduction in the time it takes to fill a vacant position by introducing more stream-lined processes and better utilization of current systems.
- Designed and launched the first PMO in Prince George's County, resulting in a more collaborative environment.
- Achieved a customer rating award for an implementation of using SAFe Agile methodology on a Cybersecurity project.
- Project Manager on the implementation of a new applicant tracking system, consisting of project planning and deliverables, data migration, and system upgrades for 20,000 candidate records.
Certification
Lean Six Sigma - Green Belt
Security Clearance
Public Trust
Timeline
Program Management Officer
Prince George’s County Government
03.2021 - Current
Cybersecurity Project Manager – NIH/NHLBI
Customer Value Partners
03.2017 - 03.2021
Account Manager/Senior Recruiter
Right Resources (subsidiary of Edaptive Systems)
07.2012 - 03.2017
Business Analyst
Edaptive Systems
01.2012 - 07.2012
Human Capital Information Systems Analyst
Baltimore City Public Schools (BCPS)
06.2010 - 01.2012
Manager of Talent Acquisition / Senior Associate Recruiter
Customer Value Partners
MBA - Organizational Leadership
Colorado State University
Lean Six Sigma - Green Belt
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