Christi Dunn
District Manager
Fort Worth,Texas
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 20 years of management performance.
Overview
28
28
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Area Manager
Southrern Multifoods - Taco Bell
Fort Worth, United States
08.2017 - 12.2021
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Directed workforce planning, customer retention and customer service management for multiple locations.
Event Manager
Club Demonstration Services At Costco
Fort Worth, Texas
04.2014 - 08.2017
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Promoted adherence to client-event requirements through delegation, prioritizing and management of entire production lifecycle from concept to execution.
- Generated client retention by accurately organizing and executing trade shows and events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Delivered prompt payment for event vendors, venues, staff, and transportation providers.
District Manager
Braums Ice Cream And Dairy
Fort Worth, Texas
03.2010 - 09.2013
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinated with other district managers to actualize strategies for improving performance and growing circulation volumes and sales.
- Built positive and productive relationships with store and field leadership.
- Produced reports outlining financial data to assist management with making strategic plans and operational decisions.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Modeled best practices for sales and customer service.
Area Manager
Yum Brands Inc Taco Bell
Fort Worth, Texas
01.1991 - 02.2008
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Oversaw budget planning, strategy development.
- Resolved conflicts promptly to promote positive environment for customers.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Drove revenues and team morale by developing and deploying sales contests.
- Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
- Wrote production reports to help senior leadership make accurate operational plans and decisions.
- Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
- Maximized resource utilization and achieved production targets by managing day-to-day usage of department resources.
- Directed workforce planning, customer retention and customer service management for multiple locations.
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
Texas Tech University
Lubbock, TX 08.1988 - 12.1990
Skills
Area management
Relationship building and management
Order management
Controlling costs
Business development and planning
Goals and performance
Territory Management
Staff Management
Staff Training
Staff Development
Vendor management
Talent review
Business Development
Operations
Certification
SERVSAFE Training - Jan 2018 - Jan 2023]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
SERVSAFE Training - Jan 2018 - Jan 2023]
01-2018
Area Manager
Southrern Multifoods - Taco Bell
08.2017 - 12.2021
Event Manager
Club Demonstration Services At Costco
04.2014 - 08.2017
District Manager
Braums Ice Cream And Dairy
03.2010 - 09.2013
Area Manager
Yum Brands Inc Taco Bell
01.1991 - 02.2008
Bachelor of Science - Hotel, Motel, And Restaurant Management
Texas Tech University
08.1988 - 12.1990