Christi Knighton, RN

• Managed ShiftWizard system to optimize healthcare staff scheduling and enhance operational efficiency.
• Directed implementation and oversight of Southeast Health's first telemedicine virtual private duty sitter initiative to enhance patient care.
• Oversaw recruitment and supervision of staff within central transport and private duty sitter departments to ensure operational efficiency.
• Managed and assisted in staffing the patient care medical team by collaborating with department heads to identify staffing requirements, resulting in improved workforce planning, and reduced turnover rates.
• Conducted analysis of historical data to anticipate future resourcing needs, supporting strategic planning initiatives.
• Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.
• Enhanced operational efficiency by establishing streamlined scheduling and tracking systems for resource allocation via Epic system.

• Ensured compliance with EMTALA regulations to uphold patient rights and safety standards.
• Coordinated leadership management activities to streamline direct admissions and ensure appropriate hospital placements for both external and internal transfers.
• Engaged with leadership on a daily basis to ensure clear communication and resolution of challenges at both corporate and transfer center levels.
• Assessed call quality at the transfer center to maintain optimal communication practices with external transfer facilities.
• Generated comprehensive monthly reports to inform stakeholders about diversion status.
• Analyzed staffing needs and designed work schedules to enhance patient placement operations.
• Evaluated employee performance annually, providing constructive feedback to support professional advancement.
• Monitored the orientation of new staff members through collaboration with the preceptor.
• Streamlined operations by identifying inefficiencies and establishing direct communication protocols between emergency room physicians and patient placement coordinators during admissions.
• Assisted in the development of Grand Central in the new Epic charting system.
• Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Championed continuous learning among staff members, organizing regular educational workshops and seminars.
• Directed nursing staff to ensure compliance with healthcare regulations and quality standards.
• Implemented patient care protocols that enhanced efficiency and improved outcomes.
• Developed and implemented training programs for new nursing personnel.
• Led nursing staff to enhance patient care quality and operational efficiency.

• Spearheaded development of comprehensive treatment plans in collaboration with interdisciplinary teams to enhance patient health outcomes.
• Conducted regular evaluations of staffing needs, implementing necessary adjustments to maximize resource efficiency in response to census and acuity variations.
• Leveraged clinical judgment and management expertise to investigate and resolve complaints from staff physicians and patients effectively.
• Created and delivered comprehensive training initiatives aimed at enhancing clinical competencies and boosting team effectiveness.

Facilitated development of policies and procedures for patient placement, ensuring compliance with relevant regulations and accreditation standards.

• Managed patient admissions and discharges to enhance bed utilization and streamline operational efficiency.
• Facilitated deployment of electronic health record systems aimed at optimizing patient data management and improving accessibility.
• Acted as a key resource for clinical staff on bed management, offering guidance and support in decision-making processes.
• Monitored industry best practices and emerging technologies for patient placement coordination to drive operational efficiency.
• Upheld strict HIPAA standards in the handling of sensitive patient data during all phases of the placement process.

• Collaborated with multidisciplinary teams to develop individualized care plans for pediatric patients.
• Monitored vital signs and patient conditions, providing timely updates to healthcare providers.
• Implemented infection control protocols, reducing hospital-acquired infections within pediatric units.
• Conducted staff training sessions on pediatric emergency response procedures and best practices.
• Educated children about their medical conditions in age-appropriate language, empowering them to take an active role in managing their health.
• Developed strong rapport with patients and families, fostering trust and confidence in the nursing team''s abilities.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Administered medications and treatments according to pediatric protocols and safety standards.
• Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
• Managed caseload of 7-8 adult patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
• Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
• Performed emergency medical procedures such as BLS, ACLS and other condition stabilizing interventions.

• Reduced readmission rates through thorough discharge planning and follow-up care coordination.
• Helped young patients feel comfortable with procedures and immunizations.
• Participated in quality improvement initiatives aimed at optimizing pediatric care delivery within the organization.
• Mentored junior nurses to promote professional development and enhance overall quality of care.

• Administer medications and monitor patient responses in accordance with established protocols.
• Collaborate with interdisciplinary team to develop and implement individualized care plans.
• Educate patients and families on post-operative care and health management strategies.
• Conduct comprehensive assessments to identify patient needs and prioritize interventions.
• Implement infection control measures, maintaining compliance with hospital policies and regulations.
• Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
• Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.

• Conduct thorough investigations of accidents and incidents to identify root causes and implement corrective actions.
• Managed safety data tracking systems, ensuring accurate reporting to regulatory agencies and internal stakeholders.
• Served as a subject matter expert on relevant industry standards and best practices, keeping team members informed about changes in regulations.
• Streamlined safety documentation processes for increased efficiency and ease of access for all employees.
• Developed and implemented safety compliance programs to align with regulatory standards.
• Conducted regular safety audits and inspections to identify potential hazards and ensure adherence.