Christi Marfil
San Antonio,TX
Summary
Results-driven executive assistant with 20 years of experience supporting C-suite leaders in high-growth, fast-paced environments. Demonstrated expertise in streamlining operations, managing cross-functional projects, and optimizing executive productivity. Proven ability to thrive in innovative and dynamic organizations, with a strong focus on process improvement, data-driven reporting, and stakeholder coordination. Trusted with handling confidential information and effectively managing executive schedules. Committed to fostering team collaboration and meeting dynamic business needs through exceptional communication and organizational skills.
Work History
Executive Assistant/Project Manager
Carvajal Pharmacy
04.2024 - 01.2025
- Maximized CEO's efficiency by managing complex calendars, streamlining priorities, and proactively anticipating needs in a high-paced environment
- Optimized pharmacy operations by deploying a remote temperature monitoring system, automating real time alerts, reducing product loss risk by 40%
- Automated workflows by integrating Asana, reducing manual administrative tasks by 30% and enhancing efficiency
Executive Assistant to C-Suite Leaders
Various Contract Roles
12.2022 - 04.2024
- Implemented ChatGPT as a workflow optimization tool, automating routine correspondence and content drafting, reducing turnaround time by 40%, and increasing executive response efficiency.
Coordinated 100+ meetings, managed confidential data, and oversaw special projects with competing deadlines across remote and in-person engagements.
Built adaptable systems and processes tailored to each company’s needs, improving task management and communication across teams.
Executive Assistant & Project Coordinator
USAA
11.2017 - 08.2022
- Provided proactive, high-level support to C-suite executives, managing complex calendars, prioritizing schedules, and anticipating needs in a fast-paced, deadline-driven environment
- Reduced redundant meetings by 25%, boosting executive productivity through a strategic meeting optimization initiative
- Collaborated with engineering, operations, and finance teams to meet project deadlines and drive successful outcomes
Executive Assistant
The Hartford
11.2016 - 11.2017
- Managed day-to-day executive operations, ensuring seamless cross-functional collaboration across departments
- Prepared data-driven reports on campaign ROI and engagement metrics, identifying areas for improvement
- Coordinated executive calendars, performance reviews, and weekly staffing meetings, improving operational alignment and reducing scheduling conflicts by 35%.
Executive Assistant to CEO
CaptureRx
01.2014 - 11.2016
- Optimized the CEO's time by handling complex calendar management, travel logistics, and confidential reporting
- Prepared and organized quarterly financial reviews and business updates, aligning with executive priorities
- Drove operational excellence by standardizing internal SOPs, improving cross-team collaboration by 25%
Executive Assistant to CEO
Haven for Hope
06.2009 - 11.2013
- Provided dedicated administrative support to the CEO of a nonprofit serving 1,600+ individuals daily, ensuring seamless coordination of 100+ monthly calendar items and strategic meetings.
Led ad hoc project management initiatives across departments, streamlining workflows and improving cross-functional collaboration by 30%.
Facilitated donor outreach and community engagement events, contributing to a 20% increase in donor retention and local partnerships.
Prepared executive reports, managed confidential board communications, and supported mission-critical initiatives with minimal oversight.
Executive Assistant to CFO
Harcourt Assessment
11.2005 - 01.2007
- Provided comprehensive administrative support to the CFO, managing complex calendars, coordinating executive travel, and preparing detailed financial reports used in leadership and audit meetings.
Streamlined communication between finance and executive teams, reducing prep time for quarterly financial reviews by 25%.
Supported annual budget planning processes and collaborated with external auditors during compliance reviews, contributing to successful audits with zero significant findings.
Education
Bachelor's Degree - Communications
12.2024
Skills
- Productivity Tools Microsoft 365, Google Workspace
- Project Management Asana, Mondaycom, Notion
- CRM & Collaboration Salesforce, Slack, Concur
- Data & Reporting Tableau, Excel, Pivot Tables
- Executive support
Certification
- PACE Certified Executive Assistant
- Project Management Fundamentals (PMP Intro)
Timeline
Executive Assistant/Project Manager - Carvajal Pharmacy
04.2024 - 01.2025
Executive Assistant to C-Suite Leaders - Various Contract Roles
12.2022 - 04.2024
Executive Assistant & Project Coordinator - USAA
11.2017 - 08.2022
Executive Assistant - The Hartford
11.2016 - 11.2017
Executive Assistant to CEO - CaptureRx
01.2014 - 11.2016
Executive Assistant to CEO - Haven for Hope
06.2009 - 11.2013
Executive Assistant to CFO - Harcourt Assessment
11.2005 - 01.2007
Southern New Hampshire University - Bachelor's Degree, Communications
Overview
19
19
years of professional experience
1
1
Certificate
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