Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christi McKenzie

Sandy Hook,MS

Summary

Motivated Dispatcher with experience monitoring and tracking emergency vehicles. Adaptable individual versed in giving over-the-phone instructions and synchronizing responses with communication centers. Articulate team player with rapid and accurate typing skills.

Dedicated professional with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.

Skilled dispatcher with several years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.

Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.

Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.

Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Overview

15
15
years of professional experience
2006
2006
years of post-secondary education

Work History

Dispatcher/Office Manager

Danny Lea trucking
Tylertown, Mississippi
04.2023 - 05.2025
  • Accepted loads
  • Dispatched loads
  • Tracked trucks and loads
  • Relayed ETAs
  • Submitted taxes
  • Payroll clerk
  • Payroll
  • Hired and terminated employees
  • Entered data

Office manager/Dispatcher

McKenzie Logging (out of business)
Sandy Hook, MS
02.2017 - 04.2023
  • Managed office supplies and inventory to maintain operational efficiency.
  • Coordinated schedules and meetings for staff and management.
  • Developed filing systems to organize documents and improve access.
  • Assisted in onboarding new employees with training and resources.
  • Implemented office policies to enhance workplace productivity and communication.
  • Maintained office equipment and arranged for repairs as needed.
  • Supported budgeting processes through expense tracking and reporting.
  • Communicated with vendors to ensure timely service delivery and support.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed files and records to obtain information and respond to requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Managed office budget to handle inventory, postage and vendor services.
  • Provided training to new hires on office policies and procedures.
  • Developed and implemented office policies and procedures.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Provided administrative support to management team including preparing reports and presentations.
  • Organized company events including holiday parties, team building activities .
  • Ensured compliance with applicable laws regarding employment practices.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.

Office manager/Dispatcher

Jones Brothers Trucking (out of business)
Sandy Hook, MS
04.2010 - 10.2016
  • Managed office supplies and inventory to maintain operational efficiency.
  • Coordinated schedules and meetings for staff and management.
  • Developed filing systems to organize documents and improve access.
  • Implemented office policies to enhance workplace productivity and communication.
  • Communicated with vendors to ensure timely service delivery and support.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coded and entered daily invoices with in-house accounting software.

Education

Certificate - Medical Office And Medical Business Office

Antonelli College- Hattiesburg, MS
Hattiesburg, MS
08.2005 - 08.2006

West Marion High School
Foxworth, MS

Skills

  • Microsoft Office
  • Data entry
  • Payroll administration
  • Scheduling management
  • Document organization
  • Customer service
  • Inventory management
  • Vendor communication
  • Expense tracking
  • Problem solving
  • Effective communication
  • Team building
  • Employee training
  • Time management
  • Office policy implementation
  • Windows update management
  • Verbal and written communication
  • Microsoft whiteboard
  • SharePoint development
  • Solution implementation
  • Microsoft teams
  • Microsoft forms
  • Microsoft system center
  • Microsoft planner
  • Microsoft staffhub
  • Microsoft Project
  • Microsoft bookings
  • Coaching and mentoring
  • Microsoft powerapps
  • Microsoft To-do

Timeline

Dispatcher/Office Manager

Danny Lea trucking
04.2023 - 05.2025

Office manager/Dispatcher

McKenzie Logging (out of business)
02.2017 - 04.2023

Office manager/Dispatcher

Jones Brothers Trucking (out of business)
04.2010 - 10.2016

Certificate - Medical Office And Medical Business Office

Antonelli College- Hattiesburg, MS
08.2005 - 08.2006

West Marion High School