Summary
Overview
Work History
Education
Skills
Committees
Timeline
Hi, I’m

Christi Perrella

Carlisle,PA
Christi Perrella

Summary

Dedicated professional with a proven ability to navigate complex regulatory environments, optimize resource utilization, and ensure adherence to industry standards. Skilled in coaching individuals to achieve personal and professional goals, emphasizing goal-setting, communication, and problem-solving. Strong leadership and management capabilities, fostering teamwork, and driving change. Exceptional interpersonal and communication skills. Committed to enhancing organizational performance, quality of care, and client satisfaction.

Overview

10
years of professional experience

Work History

Lifesolved

Adult Executive Functioning Coach
01.2023 - Current

Job overview

  • Customize coaching sessions to individual needs for professionals
  • Conduct executive functioning assessments
  • Develop executive functioning skills
  • Create personalized strategies and action plans
  • Monitor progress and ensure accountability
  • Facilitate problem-solving and resource referral
  • Empower and motivate clients
  • Evaluate and adapt coaching strategies

KEPRO

Service Support Facilitator
10.2018 - 07.2021

Job overview

  • Schedule, facilitate, and document functional assessments for individuals on the I/DD Waiver program
  • Manage a caseload of 500+ members,
  • Coordinate and travel to complete assessments in member’s home or service coordination agency across Northern West Virginia
  • Adhere to timelines of scheduling, facilitation of assessments, and post assessment documentation requirements

WVU Medicine - United Summit Center

I/DD Waiver Clinical Supervisor
04.2016 - 10.2018

Job overview

  • Provide administration, supervision, and operational oversight to a professional staff of 17 individuals (Service Coordinators, Behavior Support Professionals, Direct Care/Day Habilitation Supervisors) across 6 counties for the I/DD Waiver program
  • Recruit, interview, onboard, and train professional clinicians
  • Provide clinical assistance and enrichment
  • Collaborate with Operations Director in system implementation, monitoring of systems, and remediation of system issues
  • Set monthly financial goals for supervised programs and work towards accomplishing monthly goals

WVU Medicine - United Summit Center

Compliance and Utilization Manager
11.2014 - 04.2016

Job overview

  • Audit professional staff's clinical work to ensure all medical and legal requirements were met
  • Train new clinicians and provide additional training to clinicians as needed
  • Complete investigations and remediation of incidents and make a determination of substantiation
  • Recommend action to the administrator such as disciplinary action, improved training, staffing patterns, etc.
  • Maintain and complete appropriate documentation for all reporting, investigation, and resolution of incidents
  • Design and implement improvements in monitoring, compliance standards, and communication,
  • Conduct and oversee I/DD Waiver billing ($900,000k+ monthly)
  • Assist and work as the liaison with external state auditors

Valley Healthcare System

I/DD Therapeutic Consultant
06.2014 - 11.2014

Job overview

  • Develop person specific strategy, task analysis, and methodology instruction plans for habilitation and maladaptive behaviors
  • Assess, evaluate, and monitor the effectiveness of intervention on instruction plans
  • Train primary direct workers in person-specific aspects and methods of intervention on instruction plans

WVU Medicine United Summit Center

I/DD Waiver Service Coordinator
04.2013 - 06.2014

Job overview

  • Visit members in their home setting at least monthly to verify financial eligibility and ensure all health and safety needs are met
  • Assist with procurement of all services that are appropriate and necessary for each member within and beyond the scope of the I/DD Waiver program
  • Interface with the Utilization Management Contractor on behalf of the member regarding the assessment process, purchase of services, and budget process
  • Convene and chair interdisciplinary team meetings to review and make changes to the treatment plan quarterly
  • Make referrals to qualified service providers and resources
  • Monitor that service providers implement the objectives outlined in the treatment plan

Education

Salem University

MBA from Health Care Management
02.2019

Fairmont State University

BS from Psychology
12.2012

University Overview

Minor: Sociology

Skills

  • Clinical Leadership
  • Staff Training and Development
  • Process Improvements
  • Conflict Resolution
  • Compliance With Regulatory Guidelines
  • Clinical Quality Improvement
  • Progress Monitoring
  • Analytical Thinking and Problem-Solving
  • Patient Advocacy
  • Goal Setting
  • Coaching and Mentoring
  • Effective Written and Verbal Communication
  • Adherence to Ethical Standards

Committees

Human Rights Committee, WVU Medicine- United Summit Center, April 2016 - October 2018

Quality Assurance Committee, WVU Medicine- United Summit Center, November 2014- October 2018

Credentialing Committee, WVU Medicine- United Summit Center, November 2014 - October 2018 

Timeline

Adult Executive Functioning Coach

Lifesolved
01.2023 - Current

Service Support Facilitator

KEPRO
10.2018 - 07.2021

I/DD Waiver Clinical Supervisor

WVU Medicine - United Summit Center
04.2016 - 10.2018

Compliance and Utilization Manager

WVU Medicine - United Summit Center
11.2014 - 04.2016

I/DD Therapeutic Consultant

Valley Healthcare System
06.2014 - 11.2014

I/DD Waiver Service Coordinator

WVU Medicine United Summit Center
04.2013 - 06.2014

Salem University

MBA from Health Care Management

Fairmont State University

BS from Psychology

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Christi Perrella