Christi Presnell

Work History

Property Manager Office Administrator

Self Own And Operated

11.2019 - 03.2024

Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
Coordinated with legal counsel to resolve tenant disputes.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Administered detailed record-keeping systems to ensure compliance with federal housing laws and local ordinances governing residential properties.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Office Manager/Front Desk Receptionist

David Crockett Attorney At Law

08.2011 - 09.2014

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Optimized office space utilization, leading to more efficient and productive work environment.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.

Office Assistant

Carson Puckett

05.2007 - 02.2010

Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Prepared and edited documents to produce precise, accurate and professional communication.
Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
Reviewed files, records and other documents to obtain information to respond to requests.

Cna

Medi Home Health And Hospice

01.2007 - 01.2010

Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.

Summary

Overview

Work History

Property Manager Office Administrator

Office Manager/Front Desk Receptionist

Office Assistant

Cna

Education

High School Diploma -

Skills

Timeline

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