Christi Evans
Hammond,IN
Summary
Dedicated Operations Manager with excellent experience in compliance, vendor relationships, and operation procedures. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable, trustworthy, and quick-learning team player with effective communication and organization skills.
Successfully manages high-volume workloads in rapidly changing environments.
Considered a people person with exceptional personality who can resolve problems and improve customer satisfaction.
Overview
13
13
years of professional experience
Work History
Director of Operations
HealthVisions Midwest Inc.
Hammond, IN
09.2020 - Current
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Provide Diversity and Inclusion training for 3 locations.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Prepared meeting agendas and briefing papers for members of board of directors and executive team.
- Orchestrated successful conferences and associated travel for speakers and attendees.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Created expense reports, budgets and filing systems for management team.
- Developed and maintained automated alert system for upcoming deadlines on incoming requests and events.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
Plant Operations Manager
Sodexo Magic
Gary, IN
01.2019 - 09.2020
- Created new training program with focus on staff safety, and production quality to achieve reduced labor costs and tighter control points.
- Managed direction and planning for plant with focus on optimization of daily functions, exceeding customer expectations and achieving KPIs.
- Monitored and supported progress of plant production orders by managing shop capacity and loading functions at several facilities.
- Maintained quality of product with robust inspections and assessment team.
- Oversaw daily operations of 1.5 million sq. ft. manufacturing plant.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Facilities Operations Coordinator
Methodist Hospital Of Indiana
Gary, IN
01.2017 - 09.2020
- Assisted Facilities Manager in project implementation, materials procurement, contract preparation and scheduling.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Prepared action plans to establish procedures for various emergency situations.
- Served as point of contact for internal and external customers seeking support and information.
- Organized Life Safety Meeting and oversaw Joint Commission documentation.
- Worked closely with Corporate Compliance Officer on all Joint Commission visits.
Operations Manager
Sodexo Magic
Merrillville, IN
01.2020 - Current
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Responsible for maintaining vendor relationships by investigating their Diversity and Inclusion policies.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Helped build and review master service agreements for work eligibility.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Investigated and resolved departmental non-conformances.
- Partnered with vendors and suppliers to effectively manage and budget.
- Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.
- Monitored over 30 employees' day-to-day activities and made plans to rectify issues.
Plant Operations Compliance Coordinator
Methodist Hospital Of Indiana
Gary, IN
01.2015 - 01.2017
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Promoted compliance by advising management on needed or prohibited actions to comport with government regulations.
- Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Managed practical action plans to respond to audit discoveries and compliance violations.
- Oversaw proper maintenance and dissemination of filing documentation as well as records and reports for review by Joint Commission.
- Played key role in development and launch of the Plant Operations Safety Committee, providing research and development of training requirements and securing approval for implementation.
Executive Assistant to the VP of Human Resources
Methodist Hospital Of Indiana
Gary, Indiana
06.2012 - 01.2015
- Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
- Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
- Took accurate minutes of meetings .
- Used Adobe InDesign to create complex documents, presentations and booklets.
- Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
- Obtained signatures for financial documents and invoices.
- Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
- Handled client correspondence and tracked records to foster office efficiency.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Served as gatekeeper and liaison between Executive Director, staff and external stakeholders.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Transcribed minutes of meetings .
- Facilitated smooth executive transitions by training incoming assistants on procedures, responsibilities, and software tools.
- Improved information flow between departments by serving as a liaison between the Vice President and other executives or team members.
Education
Associate of Science - Business Administration And Management
Kaplan College - Phoenix
Phoenix, AZ01.2009
Skills
- Records Management Databases
- Access Control
- Reports and Financial Statements
- Recordkeeping and Documentation
- Administrative Support
- Verbal and Written Communication
- Report Distribution
- Administrative Oversight
- Meeting Minutes
- Critical Thinking
- Meeting Agenda Preparation
- Relationship Building
- Conflict Resolution
- Team Leadership
- Reliable and Responsible
- Operating Procedures
- Time Management
- Staff Training
- Microsoft Office
- Administrative Policies
- Work Coordination
Timeline
Director of Operations
HealthVisions Midwest Inc.
09.2020 - Current
Operations Manager
Sodexo Magic
01.2020 - Current
Plant Operations Manager
Sodexo Magic
01.2019 - 09.2020
Facilities Operations Coordinator
Methodist Hospital Of Indiana
01.2017 - 09.2020
Plant Operations Compliance Coordinator
Methodist Hospital Of Indiana
01.2015 - 01.2017
Executive Assistant to the VP of Human Resources
Methodist Hospital Of Indiana
06.2012 - 01.2015
Associate of Science - Business Administration And Management
Kaplan College - Phoenix
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