Successfully contributed to development and execution of clinical studies, resulting in validation of cosmetic product claims through precise product application and instrumental testing.
Supported internal cross-functional partners and senior management by refining research procedures and protocols, leading to improvement in efficiency.
Beauty Sales Lead - Sephora Sales at Kohls
Kohl's
07.2021 - Current
Supported beauty team in executing +15.2% over sales plan for 2022, and +22% for 2023.
Develop beauty team to drives sales, while educating multi-brand product knowledge and artistry techniques, resulting in increased customer loyalty and satisfaction.
Analyze business trends to identify opportunities and develop strategies for increased sales performance.
Ensure timely merchandising updates and gondola management are to company standards.
Account Manager - Evelyn H. Lauder Breast Center
Memorial Sloan Kettering Cancer Center
09.2020 - 04.2021
Managed B2B relationships and served as primary point of contact for patient inquiries in the breast center boutique, ensuring exceptional service and accurate handling of patient records, retail sales reports, and purchasing invoices, while proactively mentoring staff and monitoring business performance to enhance operational quality.
Sales Manager and Licensed Esthetician
Advanced Body & Facial Spa
09.2016 - 09.2019
Led a high-performing team and managed all aspects of spa operations, including skincare treatments, staff training, client acquisition and loyalty, inventory management and budgeting, resulting in exceptional service delivery and revenue optimization.
Developed brand awareness and repeat business through social media marketing, CRM software, and expanded service menu for increased revenue and client satisfaction.
Beauty Sales Representative
Brand Connections
11.2013 - 06.2017
Offered in-store sales support within beauty department of assigned Target stores across Long Island, NY - fostered brand awareness to drive sales for various beauty brands; L'Oreal, Revlon, Coty, and P&G.
Built strong, collaborative relationships with store teams and brand partners.
Consistently exceeded monthly and quarterly sales goals through optimal customer service, upselling, cross-selling, promotional material, product demonstrations, and marketing events.