Christi Wieczorek
Winona,MN
Summary
Experienced MN Financial Worker with strong skills researching, analyzing, applying, and communicating complex eligibility rules for Minnesota Health Care Programs, SNAP, MSA, Housing Support and GA.
Overview
26
26
years of professional experience
Work History
Financial Worker
Winona County Health & Human Services
Winona, MN
04.2004 - Current
- Determining eligibility for MA, MA-LTC, MA-BC, SNAP, GA, and HSP programs following policies in the the MNHCP EPM and MN DHS Combined Manual
- Using critical analysis skills to apply complex policies to applications. Also, explaining complex policies clearly and understandably with citizens, local servicing agencies, and advocates.
- Ongoing, keeping informed of and understanding new and changing policies.
- I work closely with my co-workers, clients, social workers, public health nurses, Housing Support providers, and long-term care facilities to help clients obtain the help and services they need while ensuring proper implementation of DHS policy.
Office Support Specialist
Winona County Health & Human Services
Winona, MN
03.2002 - 04.2004
- First point of contact for an array of in-person and telephone inquiries regarding child support, cash, medical, food and emergency programs.
- Handled confidential information discreetly while adhering to privacy regulations and company policies regarding data protection.
- Facilitated communication between clients, financial workers, and child support officers to optimize collaboration on client services initiatives.
- Coordinated office operations to enhance workflow efficiency and service delivery.
- Maintained filing systems to ensure accurate record-keeping and retrieval.
Electronic Publishing Production Assistant
LabelMaster
Seattle, WA
09.2000 - 03.2002
- Research and analysis of changes and updates to federal and state regulations pertaining to Hazmat shipping, and publishing these changes in a monthly CD-ROM to be distributed to customers.
- Coordinated production schedules to ensure timely completion of projects.
- Assisted in quality control processes, identifying defects and implementing corrective actions.
Education
B.A. - Mass Communication major, Sociology minor
Winona State University
Winona, MN05.1997
Skills
- As a long time Financial Worker with WCHHS working with diverse populations administrating Housing Support, General Assistance, MN Supplemental Aid, SNAP, and MA for ABD populations, I have a deep understanding of Minnesota's DHS policies, human services, and community health delivery systems, including the inter-relationships between Counties, Tribes, State, and service providers
- My goals are always to be accurate and precise in applying Federal and State policies to these programs, ensuring community members receive benefits they are eligible for, while also focusing on compliance and fraud prevention
- I have critical thinking skills to absorb and understand complex policies for application within my work, and to mentor newer financial workers
Timeline
Financial Worker
Winona County Health & Human Services
04.2004 - Current
Office Support Specialist
Winona County Health & Human Services
03.2002 - 04.2004
Electronic Publishing Production Assistant
LabelMaster
09.2000 - 03.2002
B.A. - Mass Communication major, Sociology minor
Winona State University
Other
AmreriCorps Member, Winona, MN 1998-1999
- Service sites at Winona Senior Friendship Center and Mississippi River Revival.
- Co-chairperson of service/events committee and member of the publications committee.