Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

CHRISTI WONDRASH

East Bernard,TX

Summary

Accomplished Registered Nurse with over 23 years of experience in diverse healthcare disciplines, including medical and behavioral care, government-based care, and managed care organizations. Strategic leader with expertise in clinical strategy, budgeting, staffing, regulatory compliance, and maternal and child health. Skilled in data analysis, process improvement, and program development, dedicated to healthcare equity and outcomes improvement. A seasoned people leader with a proven track record of driving growth and innovation in healthcare delivery.

Overview

23
23
years of professional experience

Work History

Associate Director Maternity

Clinical Strategy, United HealthCare, Remote
2022.02 - Current
  • Analyze and interpret clinical, operational, and financial data for healthcare delivery, equity, and maternal and child health outcomes improvement.
  • Led national clinical program development, design, and implementation.
  • Drive model design evolutions based on objective measures to enhance clinical model success and sustainability.
  • Develop and implement maternal child health programs and training.
  • Led health equity training and promote behavioral health optimization.
  • Collaborate with cross-functional partners to enhance operational efficiency.
  • Assisted senior leadership in managing all aspects of operations.

Associate Director

Case Management, United HealthCare
2017.05 - 2022.02
  • Utilized data analysis to identify process improvement opportunities.
  • Managed maternal and child health programs and initiatives.
  • Collaborated with external partners including Pathways Community HUB and March of Dimes.
  • Created, reviewed, and updated policies, procedures, and workflows.
  • Oversaw staffing models and forecasted needs.
  • Led Special Health Care Needs clinical model development.
  • Ensured contract and regulatory compliance across Texas lines of business.
  • Managed clinical and non-clinical staff and promoted metric compliance.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.

Manager of Case Management

United HealthCare
2016.05 - 2017.05
  • Provided oversight of clinical and non-clinical staff, ensuring audits and regulatory compliance.
  • Conducted staff meetings and training sessions.
  • Collaborated with internal and external partners.
  • Participated in Request for Proposal processes.
  • Managed performance improvement projects.
  • Maintained policies, procedures, job aids, and workflows.

Manager

Optum
2015.05 - 2016.05
  • Managed clinical and non-clinical staff, monitored operational metrics, and achieved performance targets.
  • Conducted audits and ensured regulatory compliance.
  • Reviewed operational and performance metrics, developing and executing action plans.
  • Oversaw staff interviewing, onboarding, and training.
  • Collaborated with internal teams and partners.

Inpatient Case Manager

United HealthCare
2008.12 - 2015.05

Service Coordinator

United HealthCare
2005.11 - 2008.12

Education

Registered Nurse -

San Jacinto College
Houston, TX
2013

License Vocational Nurse

Wharton County Junior College
Wharton, TX
1999

Skills

  • Strategic Planning
  • Process Improvement
  • Change Management
  • Data Analysis
  • Maternal and Child Health
  • Regulatory Adherence
  • Health Equity Advocacy
  • Program Development
  • Team Leadership
  • Cross-Functional Collaboration
  • Behavioral Health Optimization

Accomplishments

  • Spearheaded the development and deployment of a national pilot program to provide crucial mental health support during the postpartum period, positively impacting countless mothers' well-being.
  • Played a pivotal role in a national initiative resulting in an overall improvement in maternal and child health outcomes.
  • Successfully streamlined operational processes, reducing case management response time.
  • Received recognition for exceptional leadership and team performance, contributing to Leadership Development Program Certificate.
  • Awarded Clinical Services Star Award and Lone Star of Excellence Award for outstanding contributions to healthcare quality and innovation.
  • Led program design and development for Members with Special Health Care Needs, resulting in a significant decrease in emergency room utilization and ensured regulatory adherence compliance.

Timeline

Associate Director Maternity

Clinical Strategy, United HealthCare, Remote
2022.02 - Current

Associate Director

Case Management, United HealthCare
2017.05 - 2022.02

Manager of Case Management

United HealthCare
2016.05 - 2017.05

Manager

Optum
2015.05 - 2016.05

Inpatient Case Manager

United HealthCare
2008.12 - 2015.05

Service Coordinator

United HealthCare
2005.11 - 2008.12

Registered Nurse -

San Jacinto College

License Vocational Nurse

Wharton County Junior College
CHRISTI WONDRASH