Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
System Administrator
U.S ARMY Signal/Cyber Command
Eastpoint, GA
06.2021 - Current
Maintained up-to-date knowledge of evolving cybersecurity trends and technologies.
Provided training on various topics related to cybersecurity awareness and best practices.
Provided technical support for troubleshooting issues related to security systems and networks.
Set up user accounts, permissions and passwords and defined network policies and procedures.
Updated existing processes and procedures related to cybersecurity best practices regularly.
Analyzed system logs to identify suspicious activities or anomalies.
Maintained inventory of hardware assets including servers, laptops, desktops.
Installed security software to protect networks.
Resolved complex technical problems within established service level agreements.
Created user accounts and managed access rights for users.
Coordinated with third-party vendors for resolution of incidents or provisioning services.
Executed risk assessment and data processing system performance tests to verify and configure security settings for data processing and network access.
Reviewed audit logs daily for unusual activity or patterns that could indicate an attempted breach or attack.
Information Technology Specialist
U.S ARMY
Pyeongtaek, South Korea
01.2020 - 06.2021
Created and maintained user accounts for new hires or current employees.
Analyzed failed patch deployments and troubleshot the issue.
Monitored system performance after patch installation.
Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Maintained positive working relationship with fellow staff and management.
Tracked IT assets including laptops, PCs, and switches.
Installed, configured, tested, maintained, monitored, and troubleshot end-user workstations.
Used remote login tools to assist clients with technical and product questions.
Operations Supervisor (Operations Sergeant Major) at U.S. Army Cyber CommandOperations Supervisor (Operations Sergeant Major) at U.S. Army Cyber Command