Christian Alejo
Anchorage
Summary
Dedicated Food Service Attendant with experience at Providence Alaska Medical Center. Skilled in customer service, POS systems, and maintaining high sanitation standards. Efficient in fast-paced environments, multitasking while ensuring quality service. Strong work ethic, reliability, and adaptability, with a proven ability to train staff and mentor new employees. Excellent problem-solving and time management skills, eager to contribute to team success and enhance guest satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food Service Attendant
Providence Alaska Medical Center
07.2024 - Current
- Complied with all federal and state regulations regarding food safety and waste disposal.
- Trained and coached newly hired team members in restocking items and delivering good service to customers.
- Answered guests' questions about menu items and helped make selections.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Utilized POS system to receive and process food and beverage orders.
Fast Food Worker
McDonald's Restaurant
06.2023 - 05.2024
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Made change and returned correct cash and coin to patrons.
- Trained newly hired employees on routine tasks and customer service.
- Processed orders on POS system and accepted cash and charge payments.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Education
High School Diploma -
Bartlett High School
Anchorage, AK05-2026
Skills
- Waste removal
- Point of sale systems
- Food service
- Order documentation
- Cooking
- Sanitation standards
- Cleaning and sanitation
- Condiment restocking
- Mentoring and training
- Food safety
- Beverage service
- Point-of-sale system
- Efficient multitasking
- Effective customer communication
Certification
Achieved Food Handlers Certification
Timeline
Food Service Attendant
Providence Alaska Medical Center
07.2024 - Current
Fast Food Worker
McDonald's Restaurant
06.2023 - 05.2024
High School Diploma -
Bartlett High School
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