Christian Anderson
Fort Worth,TX
Summary
I am a Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. A driven leader with strong problem-solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. Very Knowledgeable in food safety and sanitation protocols. Very Ambitious with a proven track record of creating successful food service operations, managing staff, and increasing profits. Extensive experience in menu design, ordering supplies, and creating innovative solutions to food service challenges. Well-versed in hospitality standards and a natural knack for building relationships with customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
ACG Texas, IHOP
08.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Analyzed daily sales figures and developed strategies to increase sales.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Lead Bartender
On the Border Mexican Grill and Cantina
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies drink recipes, and customer service best practices to maintain consistent performance across the team.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Closed out the cash register and prepared cashier report at close of business.
Server/Bartender/Trainer
Applebee's
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Kitchen Manager
Golden Corral Corporation
- Checked and tested foods to verify quality and temperature.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Scheduled and received food and beverage deliveries, adhering to food costs and budget.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Correctional Officer
Johnson County Sheriff's Office
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Completed intake paperwork, fingerprints, and searches.
- Booked new inmates into facility and processed inmates for release.
Correctional Officer
Sanders Estes Correctional Ctr
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted security checks of inmates and living areas.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enforced rules and regulations to maintain order among inmates.
- Booked new inmates into facility and processed inmates for release.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Demolition/Construction Worker/Telecommunications Technician
Roman Abbot
- Structured cabling for telecommunications
- Phone and data
- Demo work
- Construction work
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Operated jackhammer, cutting saws and other power tools for demolition work.
- Ensured structural integrity of adjacent buildings by conducting thorough pre-demolition assessments and implementing preventive measures as needed.
- Minimized disruption to surrounding areas by employing controlled demolition techniques when necessary.
- Installed and configured new devices and system components.
- Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Conducted post-installation follow-ups with clients to ensure continued satisfaction; promptly addressing any discovered issues.
Server
Brinker International Corp. / Chili's Grill & Bar Restaurant
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Education
Associate's degree in Business Administration -
Tarrant County College
Fort Worth, TX05.2019
High School Diploma -
Everyman Academy
Fort Worth, TX06.2017
Skills
- Customer Service
- Staff Management
- Suggestive Selling
- Inventory
- Ordering Supplies
- Menu Memorization
- Inventory Control
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Training and Development
- Opening and closing procedures
- Guest Relations
Certification
- TABC Certified
- Bartender License
- CPR Certification
- Food Handler Certification
- First Aid Certification
- Driver's License
Timeline
Assistant Manager
ACG Texas, IHOP
08.2023 - Current
Lead Bartender
On the Border Mexican Grill and Cantina
Server/Bartender/Trainer
Applebee's
Kitchen Manager
Golden Corral Corporation
Correctional Officer
Johnson County Sheriff's Office
Correctional Officer
Sanders Estes Correctional Ctr
Demolition/Construction Worker/Telecommunications Technician
Roman Abbot
Server
Brinker International Corp. / Chili's Grill & Bar Restaurant
Associate's degree in Business Administration -
Tarrant County College
High School Diploma -
Everyman Academy
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