Christian Antolak
Youngstown
Summary
Flexible, dedicated, and knowledgeable on a variety of communication methods and utilizing critical thinking skills. Notable strengths are conflict resolution, adaptability, and communication across a diverse range of people. As a Resident Assistant, developed abilities such as policy enforcement, conflict resolution, and became a role model for students on campus housing, while developing positive relationships with residents and fellow staff.
Overview
2
2
years of professional experience
Work History
Resident Assistant
Greystar
Cleveland
08.2024 - Current
- Assisted in the enforcement of residence hall policies to ensure a safe and respectful community.
- Planned fun activities throughout the semester such as holiday celebrations or themed nights.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Developed and deepened relationships with residents and fellow staff.
- Assisted students with problem resolution through mediation and conflict management techniques.
Community Desk Assistant
Greystar
Cleveland
02.2023 - 08.2024
- Provided guidance and advice to guests and visitors on relevant policies or procedures they needed clarification on.
- Received and distributed mail, letters and packages.
- Operated front desk to provide positive first impressions.
- Handled calls and directed callers to specific department or employee.
Education
Bachelor of Arts - English
Cleveland State University
Cleveland, OH05-2025
Skills
- Creative writing
- Technical writing
- Customer service
- Conflict resolution
- Event planning
- Communication skills
- Policy reinforcement
- Team collaboration
Affiliations
- Tournament Organizer for E-Sport Events
- Poetry Writer
Timeline
Resident Assistant
Greystar
08.2024 - Current
Community Desk Assistant
Greystar
02.2023 - 08.2024
Bachelor of Arts - English
Cleveland State University
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