Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Office Assistant
Love Is A Verb Ministry Inc
04.2023 - Current
Thoroughly inspect and verify suitability of items for sale
Handle incoming calls and various communications with professionalism
Create, maintain, and input information into databases efficiently
Provide support to Executive Director in daily office procedures
Make phone calls, fax and email documents, and manage filing system.
Managed over 50 customer calls per day.' or, "Increased sales by 10%".
Interacted with customers by phone, email, or in-person to provide information
Collaborated with various departments to complete assigned tasks
Ordered office supplies and kept office stocked with needed resources to operate smoothly
Created purchase orders and tracked invoices to avoid missed or delayed shipments
Prepared and edited documents to produce precise, accurate and professional communication
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
Assisted with onboarding of new employees
Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding
Front End Associate
Lowes
11.2021 - 09.2022
Ensure neatness of cart parking garage and organize carts for convenient customer collection
Regularly inspect carts for breakage and report any issues to managers promptly
Assist customers in loading large products into their vehicles.
Facilitated cash, check and credit transactions on cash register with [Number]10% accuracy
Helped customers complete purchases, locate items, and join reward programs
Worked flexible schedule and extra shifts to meet business needs
Answered questions about store policies and addressed customer concerns
Restocked and organized merchandise in front lanes
Gathered shopping baskets and carts and relocated to designated areas
Replaced merchandise stock throughout check-out lines and end-cap displays
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise
Assisted customers with returns, refunds and resolving transaction issues
Stocked, tagged and displayed merchandise as required
Welcomed customers and helped determine their needs
Stocked merchandise, clearly labeling items, and arranging according to size or color
Education
High School Diploma -
Palm Bay High School
101 Pirate Ln, Melbourne, FL 32901
05.2020
Skills
Computer Assembly
Customer Service
Multitasking
Punctuality
Professionalism
Flexibility
On Time
Professionalism
Flexibility
Accomplishments
SkillUp Brevard Metrix Training, 2023
Becoming More Professional through Business Etiquette
Successfully completed the coursework and passed the final exam
ABOUT ME
Hardworking individual with a passion for helping others and assembling computers
Looking to bring a specialized skill set and contribute to the company's success.