Christian Arce
Colton ,CA
Summary
Proven track record of enhancing customer satisfaction and streamlining delivery processes at Atwhal Fds (Fedex Ground) through exceptional time management and GPS navigation skills. Adept in fostering team collaboration and maintaining a positive attitude, significantly improving operational efficiency. Fluent in Spanish, excels in multitasking and ensuring safe, timely deliveries.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Atwhal Fds (Fedex Ground)
09.2016 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Security Supervisor
Us Securtiy Associates
07.2010 - 09.2016
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Education
Associate Degree - Criminal Justice
Everest College
Ontario, CA07.2010
Skills
Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
Atwhal Fds (Fedex Ground)
09.2016 - Current
Security Supervisor
Us Securtiy Associates
07.2010 - 09.2016
Associate Degree - Criminal Justice
Everest College
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