Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Babayemi

Winston-Salem,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Travel Consultant

American Express, AMEX
07.2022 - 11.2023
  • Provided customers with detailed information about travel destinations and packages.
  • Developed customized travel plans to meet customer needs and preferences.
  • Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
  • Assisted customers in making changes to existing itineraries or canceling trips.
  • Resolved any issues related to travel plans and services.
  • Responded promptly to customer inquiries via phone, email or in-person contact.
  • Tracked customer satisfaction ratings through surveys and feedback forms.

Concierge

Virtual Concierge
Washington, DC
08.2019 - 10.2020
  • Assist patrons at hotels, apartments or office buildings with personal services
  • May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance
  • Greeted and welcomed guests to the property, providing information on local attractions, restaurants, and amenities.
  • Provided personalized customer service by responding to inquiries in a timely manner via phone, email, chat or text.
  • Managed online concierge services including creating accounts for customers and updating profiles as needed.
  • Maintained accurate records of customer interactions in order to provide better service in the future.

Event Staff

Nationals Ball Park Stadium
Washington, DC
04.2018 - 10.2019
  • Operates a POS cash register, handles 200 transactions daily on average
  • Assists Stand Supervisors/General Manager with coordination and execution of special projects, such as, designing, planning and creating floor displays for new promotional layouts
  • Provides assistance and training for new/current employees (i.e
  • Merchandising techniques, POS, Customer engagement
  • Used the Slack program to coordinate with other employees on anything going on during the baseball game
  • Recorded information on what the customers were buying and gave feedback to suppliers on what should be in stock and what should be left off.

Education

Bachelor of Science - Economics

Howard University
Washington, Dc
12.2017

Skills

  • Microsoft Office: Word, PowerPoint, Excel
  • POS(Point of Sale) System
  • Data Analysis: SQL and R
  • Social Media Management(Twitter and Facebook)
  • Customer Engagement

Timeline

Travel Consultant

American Express, AMEX
07.2022 - 11.2023

Concierge

Virtual Concierge
08.2019 - 10.2020

Event Staff

Nationals Ball Park Stadium
04.2018 - 10.2019

Bachelor of Science - Economics

Howard University

Similar Profiles

CREATE PROFILE
Christian Babayemi