Food Server & Barista: Jan 2016- Aug 2019
- Greeted guests, explained menu items and specials, took orders, and answered questions about menu items.
- Provided excellent customer service to all patrons in a timely manner.
- Assisted with setting up tables for large parties or special events.
- Monitored food quality throughout meal services; ensured high standards of food quality were met.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Trained new staff members on proper serving techniques, customer service practices, and safety protocols.
- Managed inventory levels of supplies; ordered additional supplies when necessary.
- Directed other servers in tasks such as bussing tables or taking orders from customers.
- Resolved customer complaints in a professional manner while maintaining a positive attitude.
- Processed payments using POS systems accurately and efficiently.
- Assisted management in developing marketing strategies to promote the restaurant's services.
- Provided feedback to management regarding customer service issues or potential improvements.
- Assisted with inventory management, including ordering supplies and managing waste.
- Asked customers about meals to assess satisfaction and collect vital feedback.
Aircraft Mechanic: Nov 2019 - Aug 2021
- Tested electrical systems, hydraulic systems, and other aircraft components for proper functioning.
- Repaired damaged airframes and wing assemblies using hand tools and power tools.
- Inspected aircraft components to detect any signs of wear or malfunctioning.
- Conducted pre-flight inspections to determine if aircraft was ready for flight operations.
- Used specialized tools such as torque wrenches and micrometers for precise measurements.
- Cleaned up hazardous materials from work areas following safety guidelines.
- Applied corrosion preventive treatments during regular maintenance checks.
- Followed detailed instructions while conducting complex repairs on the aircraft.
- Updated technical manuals with latest information regarding changes in design or functionality of various parts.
- Provided technical advice and guidance to junior technicians when needed.
- Completed scheduled and unscheduled safety and performance assessments.
- Inspected completed work to certify that maintenance adhered to standards and procedures.
- Reviewed work orders and discussed with supervisors.
- Executed corrosion control and inspection duties with minimal supervision.
- Completed standard inspections to assess wear and damage to vehicles.
Retail Specialist: Oct 2021- Feb 2022
- Conducted inventory counts to ensure accuracy of stock levels.
- Developed promotional materials to increase store sales.
- Performed cash register transactions accurately and efficiently.
- Provided excellent customer service to ensure satisfaction.
Damage Control Petty Officer: April 2022 - Aug 2024
- Maintained records of maintenance activities and inspected vessels for structural integrity and watertight integrity.
- Performed maintenance duties as necessary on pumps, valves, pipes, hoses, fittings, seals, gaskets, and other components related to damage control operations.
- Ensured that all personnel were properly trained on safety protocols, such as wear personal protective equipment.
- Updated standard operating procedures regarding damage control operations based on current regulations.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
- Conducted training to improve troops' abilities.
- Collaborated with engineering staff to develop methods for controlling flooding onboard ships.
- Coordinated repairs of damaged shipboard systems and ensured the safe operation of all equipment in accordance with Navy standards.
- Developed training plans and conducted drills for damage control personnel to ensure compliance with safety regulations.
Lockout/ Tagout coordinator or Safety Coordinator : April 2022 - Aug 2024
- Maintained records related to OSHA compliance such as accident reports, safety inspection logs.
- Monitored contractor activities onsite to ensure adherence to company standards for safety.
- Ensured that all workers are trained in proper lockout and tagout procedures prior to working on energized equipment.
- Identified potential health risks due to workplace exposures and developed control strategies accordingly.
- Assessed and responded to risks and quickly resolved issues to promote safe and productive workplace.
- Provided line employees, managers, and company leaders with detailed information about successful safety plans.
- Conducted safety briefings to inform crews of safety hazards.
- Supervised safe handling, storage and disposal of hazardous materials.
- Wrote technical reports, data entry and queries into various safety and health databases.
- Investigated adequacy of ventilation, exhaust equipment or lighting potentially affecting employee health and performance.
- Collaborated with engineers or physicians to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.
- Developed noise surveys, continuous atmosphere monitoring and ventilation surveys.
- Surveyed techniques used in transportation regarding use and storage of chemical agents and toxic materials.