IT professional with 5+ years of experience troubleshooting complex technical issues with automotive systems, networks, hardware, and software. Transitioned to software development and gained expertise in JavaScript, React, Node.js, and MongoDB. Proficient in analyzing real-time telemetry data, identifying trends, and implementing solutions. Seeking to leverage technical skills to empower channel partners and resolve escalated issues at Tesla.
Hi, I’m
Christian Bell
Summary
Overview
4
years of professional experience
1
Certification
Work History
Tesla
Field Service Technician, Utility
08.2024 - Current
Job overview
TESLA | Field Service Technician, Utility Division
- Spearheaded maintenance and optimization of large-scale utility energy storage systems, ensuring 99.9% uptime of critical power infrastructure
- Executed complex troubleshooting and repairs on stationary battery systems and medium/high voltage equipment, maintaining strict warranty compliance standards
- Implemented preventative maintenance protocols across multiple utility sites, reducing system failures by 40% and extending equipment lifespan
- Utilized advanced diagnostic tools and testing equipment to identify and resolve technical issues across Tesla's energy storage portfolio
Tesla
Technical Support Specialist
08.2023 - 08.2024
Job overview
- Provide post-sales support on installation and technical issues via hotline
- Troubleshoot and diagnose hardware, software, and network problems
- Coordinate with field technicians to resolve complex cases
Cox Communications
Broadband Technician
08.2021 - 01.2023
Job overview
- Installed and troubleshot video, internet, phone, and Wi-Fi services
- Connected and configured modems, routers, networks, and devices
- Resolved connectivity issues and improved customer satisfaction
Sun Auto Tire & Service
Technician
08.2020 - 03.2021
Job overview
- Diagnosed and resolved complex mechanical issues in automotive systems, including engines, transmissions, brakes, suspension, and electrical systems
- Exhibited exceptional problem-solving skills, quickly identifying issues and implementing effective solutions
- Maintained adherence to industry best practices and safety standards
Education
University of Nevada-Las Vegas
Coding from Software Engineering
09.2023
University Overview
Skills
- Diagnosing and troubleshooting electrical systems
- Diagnosing and troubleshooting automotive systems
- Testing and debugging hardware
- Testing and debugging networks
- Testing and debugging software
- Accessing and analyzing real-time system data
- Communicating technical solutions
- Managing expenses
- Reconciliations
Certification
Automotive Technician, ATI, 11/01/20, 10/31/21, https://atitraining.edu/
Timeline
Field Service Technician, Utility
Tesla
08.2024 - Current
Technical Support Specialist
Tesla
08.2023 - 08.2024
Broadband Technician
Cox Communications
08.2021 - 01.2023
Technician
Sun Auto Tire & Service
08.2020 - 03.2021
University of Nevada-Las Vegas
Coding from Software Engineering
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