Coordinated and tracked inventory using advanced systems, such as the Global Combat Support System-Army (GCSS-Army), to ensure accurate stock levels and timely supply orders.
Ensured proper documentation and reporting of supply transactions per military standards and operational guidelines.
Managed the distribution, tracking, and accountability of Organizational Clothing and Individual Equipment (OCIE) for military personnel, ensuring that all required gear was issued, maintained, and accounted for according to military standards and regulations.
Utilized the Installation Support Module (ISM) to track OCIE inventory, update records, and maintain up-to-date data on the status of equipment and clothing items.
Sales Associate
Verizon
05.2021 - 12.2023
Provided excellent customer service by greeting customers, assisting with product inquiries, and offering recommendations based on individual needs and preferences.
Demonstrated product features and benefits to customers, effectively communicating key selling points to increase sales.
Processed transactions accurately and efficiently using the point-of-sale (POS) system, ensuring a smooth and positive checkout experience.
Technical Support Specialist
Sprint
09.2016 - 04.2020
Set up equipment for employee use, performing or properly installing cables, operating systems, or software.
Analyzed support tickets to identify trends and recommend product improvements to the development team.
Assisted in troubleshooting technical problems related to operating systems, software applications, and hardware components, both remotely and on-site.
Education
Associate of Arts - Information Technology
Florida State College of Jacksonville
Objective
My goal is to secure a challenging and rewarding position within a respected organization that will allow me to further develop my skills, expand my knowledge, and grow professionally.
SERGEANT / AMMUNITIONS CHIEF/ BRIDGE CREW MEMBER at ARMY NATIONAL GUARD/ARMY RESERVESSERGEANT / AMMUNITIONS CHIEF/ BRIDGE CREW MEMBER at ARMY NATIONAL GUARD/ARMY RESERVES