Christian Berroa
Phoenix,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Manager of Operations
Sparkling Fleet Wash
Phoenix , AZ
02.2021 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Helped build and review master service agreements for work eligibility.
- Assisted in recruiting, hiring and training of team members.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
Cook
McDonald's
Phoenix , Arizona
10.2020 - 01.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Stock Associate
Walmart
Phoenix , Arizona
11.2019 - 09.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Answered customer questions and provided detailed product information.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Managed inventory storage in clean and organized fashion.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
Education
High School Diploma -
Pathway
Phoenix 05.2021
Skills
- Problem Anticipation and Resolution
- Cost Reduction
- Administrative Management
- Team Leadership
- Goal Setting
Timeline
Manager of Operations
Sparkling Fleet Wash
02.2021 - Current
Cook
McDonald's
10.2020 - 01.2021
Stock Associate
Walmart
11.2019 - 09.2020
High School Diploma -
Pathway
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