Christian Binger
Whiteland,Indiana
Summary
Business professional prepared for leadership roles in dynamic environments. Proven ability to drive business growth through strategic planning and innovation. Known for fostering collaborative teams and adapting to changing market demands. Expertise includes financial management, operational planning, and effective communication
Overview
19
19
years of professional experience
1
1
Certification
Work History
Co-Owner
Get Gone Travel, LLC
09.2021 - Current
- Prospect for new clients and maintain relationships for continuing business
- Create brand and all marketing materials
- Manage travel logistics for clients
- Find solutions on-the-fly for clients’ unforeseen circumstances and delays
- Complete training modules for various products, including resorts, cruises, & insurance
- International communication via phone and email
- Video/photo editing and script-building for online publication via social media
- Developed strategic travel packages tailored to client preferences and market trends.
- Managed vendor relationships to secure competitive pricing and optimal service delivery.
- Analyzed customer feedback to refine services, increasing client satisfaction and loyalty.
- Established foundational processes for business operations.
Parts Manager/Market Specialist
A.C. Equipment Representatives
11.2017 - 10.2025
- Coordinate logistics for multiple product brands and lines
- Administer warranties and order parts
- Write, input, and maintain purchase orders
- Address customer needs through e-mail, phone, or personal interaction
- Fulfill customer orders via FedEx, UPS & LTL or drop ship from suppliers
- Oversaw inventory management processes to ensure optimal stock levels and timely replenishment.
- Streamlined parts ordering procedures, enhancing efficiency and reducing lead times.
- Lead business from $700K/year to $3M/Yr
- Implemented inventory management systems, improving stock accuracy and reducing shrinkage.
- Lead e-commerce sales from $0 to $30K/yr
Store Manager
Lennox Industries, Inc.
02.2015 - 10.2017
- Used SAP computer system to manage various aspect of the business
- Coordinated with different levels of leadership to improve efficiency and output
- Organized fixtures and merchandise to set up store with provided materials
- Ensured a pleasant customer experience
- Built a team; ensured new-hires and temps were properly trained
- Scheduled and organized shipments
- Determined appropriate reward or corrective action for employees
- Project management within my store
- Traveled for varying reasons to include annual meeting and assisting other stores
- Ensured maintenance within the building and repairs were completed in a timely manner
- Led team training programs to enhance staff performance and customer service skills.
- Oversaw daily store operations, ensuring compliance with company policies and standards.
Store Manager – Indianapolis South branch of Johnstone Supply
Controls Center Inc.
02.2013 - 02.2015
- Used proprietary computer system to manage various aspect of the business
- Coordinated with different levels of leadership to improve efficiency and output
- Organized fixtures and merchandise to set up store with provided materials
- Ensured a pleasant customer experience through presentation, attitude, and the ability of my team
- Built a team and ensured process development
- Assisted in training new hires
- Scheduled and organized shipments
- Light construction, electrical, and maintenance work
Field Services Coordinator
Aaron York’s Quality Air
03.2012 - 01.2013
- Scheduled and routed technicians
- Acquired and organized materials for projects
- Communicated effectively with internal and external customers
- Resolved customer complaints
- Prepared and provided quotes to customers for repairs
- Procured necessary parts, tools, and supplies for completion of quoted projects
Purchasing/Parts/Warehouse/Safety/Fleet Manager
AMS Mechanical Services, Inc.
03.2010 - 01.2012
- Procured necessary parts, tools, and supplies for completion of quoted projects
- Created spreadsheet for tracking fleet maintenance; backed up with paper filing system
- Maintained various products’ stock for use by other employees
- Scheduled meetings with vendors and with fleet maintenance company
- Assisted with field work on several projects – HVAC/R
- Delivered items to technicians on site
Inside Sales Representative
Trane, Inc.
01.2007 - 02.2010
- Answered the phone professionally and fulfilled customer orders and needs
- Filed warranties and contacted the customer when adequate information not given
- Shipped, received, and organized shipments; contacted customers for order fulfillment
- Filed and organized expense reports
- Processed at-counter payments using PeopleSoft
Education
Master’s in Business Administration (MBA) - Business Administration And Management
WGU Indiana
Indianapolis, IndianaBachelor of Arts - Classical Studies
Hanover College
Hanover, IndianaSkills
- Customer service
- Small business operations
- Customer relations
- Decision-making
- Operations management
- Budget development
- Customer retention
- Workforce management
- Inventory management
- Report generation
- Innovation mindset
- Business growth
Certification
- Lean Bronze Certification
- EPA 608 Universal license
Timeline
Co-Owner
Get Gone Travel, LLC
09.2021 - Current
Parts Manager/Market Specialist
A.C. Equipment Representatives
11.2017 - 10.2025
Store Manager
Lennox Industries, Inc.
02.2015 - 10.2017
Store Manager – Indianapolis South branch of Johnstone Supply
Controls Center Inc.
02.2013 - 02.2015
Field Services Coordinator
Aaron York’s Quality Air
03.2012 - 01.2013
Purchasing/Parts/Warehouse/Safety/Fleet Manager
AMS Mechanical Services, Inc.
03.2010 - 01.2012
Inside Sales Representative
Trane, Inc.
01.2007 - 02.2010
Master’s in Business Administration (MBA) - Business Administration And Management
WGU Indiana
Bachelor of Arts - Classical Studies
Hanover College