Christian Bolea
Gilroy,CA
Summary
Dynamic professional with a proven track record at Gilroy Toyota, excelling in customer service and relationship management. Demonstrated analytical thinking and problem-solving skills to enhance client satisfaction and loyalty. Successfully organized sales initiatives, fostering teamwork and achieving strategic goals, while effectively multitasking in a fast-paced environment.
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.
Overview
10
10
years of professional experience
Work History
Lineman
Brink Constructors Inc.
02.2022 - 03.2024
- Communication (talking with teammates, dispatch, or customers)
- Trained new team members in proper procedures, fostering a safe and efficient work environment.
- Effectively managed multiple projects simultaneously, prioritizing tasks based on urgency and impact on overall operations.
- Reliability and work ethic (being on time, handling emergencies)
Sales Manager
Gilroy Toyota
02.2014 - 04.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
Education
High School Diploma -
Northwest Academy
Naples, ID02-2012
Skills
- Analytical thinking
- Customer service
- Troubleshooting
- Multitasking Abilities
- Problem-solving
- Time management
- Excellent communication
- Active listening
- Verbal and written communication
- Product knowledge
- Client relationship management
- Positive and upbeat
Timeline
Lineman
Brink Constructors Inc.
02.2022 - 03.2024
Sales Manager
Gilroy Toyota
02.2014 - 04.2019
High School Diploma -
Northwest Academy
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