Summary
Overview
Work History
Education
Certification
Timeline
Generic

Christian Bradley

Pingree Grove,IL

Summary

With over 10 years of retail experience, I am an excellent candidate for Not only daily customer interactions, employee personal as well.


I live by leading by example daily, in all aspects of life and have maintained an excellent work life balance experience.



Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Trader Joe's
Chicago , IL
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Maintained company culture
  • Tea and coffee order writer

Vitamin and Body Care Manager

Fresh Thyme Market
Geneva , IL
01.2022 - Current
  • Scheduling and Managing Natural living department. Which includes Vitamin supplements, body care and , general merchandise.
  • Collaborated with buyers and vendors regularly to further department needs to increase sales.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Mentored new sales associates to contribute to store's positive culture.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Deli Coordinator

Fresh Thyme Market
Geneva , IL
07.2021 - 01.2022
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Inventoried food products and associated materials on Timeframe basis.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Restaurant Manager

Jerk Jamaican Bar And Grill
Chicago , IL
10.2019 - 03.2020
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Met regularly with wine and spirits vendors to supply drinks ,


  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing Number% improvement over prior onboarding process.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Consulted with managers to organize special events and promotions.
  • Checked ID cards and verified bar guests were of legal age.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Closed out cash register and prepared cashier report at close of business.

Education

Chrstian Light Publications , Home Schooling
Greenville, South Carolina
01.2004

Certification

Basset

Timeline

Vitamin and Body Care Manager

Fresh Thyme Market
01.2022 - Current

Deli Coordinator

Fresh Thyme Market
07.2021 - 01.2022

Restaurant Manager

Jerk Jamaican Bar And Grill
10.2019 - 03.2020

Crew Member

Trader Joe's

Chrstian Light Publications , Home Schooling

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Christian Bradley