Christian Broadnax
Las Vegas,NV
Summary
Skilled and results-oriented professional with extensive experience in payroll administration and banking procedures, including expertise in ADP and federal and state tax regulations. Demonstrated ability to multitask and perform detailed analysis, driving efficiency and accuracy in payroll processing.
Overview
13
13
years of professional experience
Work History
Coordinator I - Payroll
Wynn Las Vegas
Las Vegas, NV
07.2024 - Current
- Responsible for reviewing and processing adjustments for missing hours worked.
- Responded to inquiries from department timekeepers.
- Resolving disputes related to employee inquiries.
- Calculating and processing retroactive payroll adjustments
- Generated various reports from the People soft system relating to vacation accruals, sick leave balances.
- Analyzed employee time records to determine eligibility for overtime pay according to company policies.
- Managed payroll processing for over 600 employees, ensuring accurate calculation of wages, bonuses, and deductions.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Updated payroll records by entering changes in exemptions,job title and department and division transfers.
- Guided employees in handling difficult or complex problems.
- Generated relevant paperwork and payroll reports.
- Maintained accurate records of payroll transactions and employee information in the HRIS system.
- Managed files and payroll for many employees.
- Researched and prepared reports required by management
- Monitored changes in applicable laws regarding wages and taxation, keeping abreast of any new developments that may affect current payroll operations.
- Responded to requests for information as company expert on payroll operations.
- Entered corrected records into software and added additional adjustments as required.
- Processed employee rehires, transfers, terminations and withholdings.
- Managed payroll for temporary, hourly and salaried employees.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Maintained up-to-date knowledge of federal, state, and local payroll tax laws to ensure compliance.
Payroll Specialist
Southern Performance Solutions
Remote , TX
01.2020 - Current
- Maintained up-to-date payroll records by recording employee exemptions, transfers and resignations.
- Trained new employees on company timekeeping systems.
- Prepared detailed payroll reports for senior management, ensuring compliance with state and federal laws
- Coordinated with HR to ensure accurate employee data for payroll processing.
- Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Compiled statistics, statements and reports on pay and benefits to submit to department heads.
- Processed employee rehires, transfers, terminations and withholdings.
- Responded to employee inquiries regarding payroll and timekeeping.
- Prepared and submitted payroll reports for review by senior management.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
- Processed payroll for over 150 employees bi-weekly, ensuring accuracy of pay and deductions.
- Assisted employees with payroll-related inquiries, providing clear and concise information.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Reviewed timecards at month end to ensure accuracy before approving payment.
- Tracked employee vacation, personal and sick leave earnings and use.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Voided checks and issued stop payment orders to correct payroll discrepancies.
- Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department and division transfers.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Onboarded new employees in time reporting and payroll systems.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Managed payroll and time and attendance systems.
- Reconciled payroll accounts and resolved discrepancies in a timely manner.
- Conducted regular audits of payroll records to ensure accuracy and compliance.
- Reviewed all manual checks issued by the organization prior to release for payment.
- Issued employees' paychecks and statements of earnings and deductions electronically.
- Assisted with the preparation of biweekly payroll reports for management review.
ASSISTANT FLEET MANAGER
OnTrac
Henderson, USA
09.2021 - 03.2024
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Delivered rush merchandise on tight schedules to meet customer targets
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables
- Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty
- Maintained safe driving habits to protect property and general public on roadways
- Educated new employees at orientation meetings
- Communicated effectively with dispatch regarding delivery progress and route detours
- Retained valid proof of insurance and registration in vehicles
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep the truck functional
- Managed performance issues with delivery team members
PAYROLL SERVICE REPRESENTATIVE II
ADP, Automatic Data Processing
Tempe, USA
04.2017 - 12.2017
- Serve as a subject matter expert in handling routine requests for ADP Clients
- Provide consultation and help answer non-technical questions with ADP products
- Timesheet review
- General ledger posting
- Processing garnishments
- Processing wage withholding orders
- Payroll Processing
- Time Tracking and Review
- Decision Making
- Organization and Prioritization
- Pay Adjustments
- Automated and Manual Check Processing
- Employee File Maintenance
- Wages and Deduction Calculation
- Logical and Reasonable Verbal and Written Communication
- Integrated accounting systems
- Meeting deadlines
- Telephone and email etiquette
- Effective communication
- Data Analysis
- Flexible & Adaptable
- Educated customers about billing, payment processing and support policies and procedures
- Own payroll process from start to finish
- Collaborate with ADP colleagues to provide excellent client experience
- Provide clients with PTO policy info and HR info
- Multi-task within various systems to assist ADP clients for a first call resolution
- Improved sales abilities and product knowledge on a continuous basis to provide optimal service and achieve quotas
- Executed payroll tasks for weekly, bi-weekly, and semi-monthly schedules.
- Investigated and resolved accounting, service and delivery concerns
- Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls
- Managed payroll and time and attendance systems
- Responded to employee inquiries regarding payroll and timekeeping
- Prepared reports by compiling summaries of nontaxable wages, disability, leave, deductions, taxes and earnings
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Kept informed on tax law changes that applied to payroll process.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Generated year-end W2 forms for all employees according to IRS regulations.
- Onboarded new employees in time reporting and payroll systems.( ADP workforce )
- Processed new employee paperwork and entered information into payroll system.
- Managed payroll and time and attendance systems.
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
- Processed payroll for employees in California, Nevada , Utah , New york, Colorada and Arizona
- Maintained accurate records of employee attendance, leave balances and tax information.
- Worked with cross-functional teams to achieve goals.
FRAUD ANALYST TIER III
American Express
Phoenix, USA
04.2016 - 04.2017
- Using analytical skills while maintaining quality customer service, to make a decision while the caller is on the line for a possible first call resolution
- Collaborates with back office teammates for victim discovery and resolution
- Makes outbound calls to ensure security of customer accounts
- Multi-task within various credit and public information systems to assist customers
- Gathered evidence, which included recorded and written statements, financial documentation and audio materials for examination
- Contacted customers directly to notify of fraudulent activity and minimize impacts
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Communicated with customers and company personnel, utilizing active listening and interpersonal skills
- Input information regarding fraud investigations into detailed reports for submission to clients
BRANCH OPERATIONS SENIOR SPECIALIST
JP Morgan Chase Bank
Tempe, USA
06.2014 - 04.2016
- Assists branch bankers with business and consumer accounts in resolving customer service issues
- Probes and clarifies requests to ensure first contact resolution
- Maintained professionalism with colleagues in the branch and clients while complying with all policies, procedures and regulatory banking requirements
- Promotes company's products and services to clients
- Communicates with team members daily to ensure customer satisfaction
- Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance
TELEPHONE BANKER
JPMorgan Chase
Tempe, USA
06.2014 - 04.2016
- Provide account information for consumer clients
- Assisted customers with making online transactions through Chase's online database
- Multi-task within various banking systems to assist customers with verifying checks, outgoing and incoming funds for accounts, and transferring of funds between internal accounts
- Assisted clients with information and making payments on loans, CDs (Certificate of Deposit) and IRAs (Individual Retirement Account)
- De-escalate consumer clients with tedious banking issues
- Improved customer satisfaction by going above-and-beyond to answer questions and offer expert support
- Connected callers with appropriate professional, department or business
OFFICE ASSISTANT
Mesa Community College
Mesa, USA
09.2011 - 05.2013
- Received calls and messages for staff and instructors
- Made copies for students and instructors
- Scheduled appointments and maintained upkeep of the department
- Directed students to classes and trained new student workers
Education
AAS - Audio Production Technology
Maricopa Community Colleges
Mesa, AZ01.2013
High School Diploma -
Pensacola Christian Academy
Pensacola, FL01.2010
Skills
- Information systems
- Excel/Macros
- Multitasking
- Office
- PowerPoint
- Microsoft Word
- Payroll
- Kronos
- Oracle/peoplsoft
- Adp Workforce now
- Identifying problems
- Performing detailed analysis
- In-depth knowledge of banking procedures
- Payroll processing
- Year-end processing
- General ledger
- Data imports
- Exceptionally organized
- Federal and state tax regulations
Languages
Portuguese, Professional
Timeline
Coordinator I - Payroll
Wynn Las Vegas
07.2024 - Current
ASSISTANT FLEET MANAGER
OnTrac
09.2021 - 03.2024
Payroll Specialist
Southern Performance Solutions
01.2020 - Current
PAYROLL SERVICE REPRESENTATIVE II
ADP, Automatic Data Processing
04.2017 - 12.2017
FRAUD ANALYST TIER III
American Express
04.2016 - 04.2017
BRANCH OPERATIONS SENIOR SPECIALIST
JP Morgan Chase Bank
06.2014 - 04.2016
TELEPHONE BANKER
JPMorgan Chase
06.2014 - 04.2016
OFFICE ASSISTANT
Mesa Community College
09.2011 - 05.2013
AAS - Audio Production Technology
Maricopa Community Colleges
High School Diploma -
Pensacola Christian Academy
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