Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Brom

Plano

Summary

Experienced and personable Fine Dining Waiter with over 6 years of delivering top-tier service in upscale restaurant environments. Skilled in wine pairing, multicourse service, and exceeding guestexpectations with refined attention to detail. Committed to enhancing the dining experience through professionalism, poise,

and deep menu knowledge.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Davios Northern Italian Steakhouse
09.2022 - 06.2025
  • Enhanced customer experience, fostering loyalty and retention.
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Assisted in training new staff on menu knowledge and service protocols.
  • Recommended wine pairings and menu items, enhancing overall dining experience.
  • Maintained cleanliness and organization of dining area for optimal guest comfort.

Restaurant Waiter

Del Frisco's Double Eagle
06.2018 - 09.2020
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
  • Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Restaurant Waiter

Bob's Steak & Chop House
03.2015 - 04.2017
  • Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Education

Bachelor Of International Business Economics - Global Business Ethics

Texas A&M University-Kingsville
Kingsville, TX
05.2011

Skills

  • Fine Dining Service Protocols
  • Wine & Food Pairing
  • Tableside Etiquette
  • Upselling & Guest Engagement
  • POS Systems (Toast, Micros)
  • Menu Memorization

Certification

  • TABC Ceritified
  • Food Handlers Certificate

Timeline

Restaurant Waiter

Davios Northern Italian Steakhouse
09.2022 - 06.2025

Restaurant Waiter

Del Frisco's Double Eagle
06.2018 - 09.2020

Restaurant Waiter

Bob's Steak & Chop House
03.2015 - 04.2017

Bachelor Of International Business Economics - Global Business Ethics

Texas A&M University-Kingsville

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