Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Bross

Chardon

Summary

Resourceful e-commerce marketing professional with hands-on experience in Amazon, TikTok Shop, and Shopify. Proven ability to scale revenue, develop influencer campaigns, and manage product development from concept to launch. Currently pursuing a degree in Pre-Med Biology at Cleveland State University with a strong entrepreneurial drive and digital marketing expertise.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Marketing Manager

Blackline Car Care
05.2022 - Current
  • - Built and currently manage the Blackline Amazon store, growing revenue from $30K/month in 2023 to over $500K/month in 2025.
  • - Launched and optimized Amazon PPC ad campaigns, A+ content, and SEO to improve visibility and conversion rates.
  • - Developed and executed TikTok Shop campaigns, including influencer partnerships, coupon offers, and paid ad strategies.
  • - Designed and implemented email campaigns, infographics, and social media content for product launches and seasonal promotions.
  • - Oversaw customer service across TikTok, Amazon, and Shopify, ensuring quick resolutions and high satisfaction.
  • - Led product development from formulation to label design, incorporating brand storytelling into every launch.

Customer Service Associate

Nottingham and Sprik
02.2020 - 01.2022
  • - Provided frontline support to customers via phone and email, resolving issues with professionalism and care.
  • - Processed orders, returns, and inquiries with attention to accuracy and customer satisfaction.
  • - Maintained detailed records of interactions using CRM tools.
  • - Supported the operations team with administrative and logistics coordination.

Car Wash Attendant

All American Auto Wash
04.2018 - 01.2020
  • - Cleaned and detailed customer vehicles efficiently while ensuring high-quality service standards.
  • - Operated machinery and performed manual hand washing, waxing, and drying.
  • - Maintained a clean and organized work environment.
  • - Provided friendly customer service and assisted with basic inquiries.

Education

B.S. - Biology, Pre-Med Track

Cleveland State University
Cleveland, OH
05-2027

Skills

  • - Amazon FBA & PPC Advertising
  • - TikTok Shop & Influencer Marketing
  • - Shopify & E-commerce Strategy
  • - Product Development & Brand Storytelling
  • - Customer Service & CRM
  • - Email Marketing & Social Media Content
  • - Adobe Photoshop & Canva
  • - Helium 10

Certification

  • - Amazon Advertising
  • - TikTok Shop Affiliate Marketing

Timeline

Marketing Manager

Blackline Car Care
05.2022 - Current

Customer Service Associate

Nottingham and Sprik
02.2020 - 01.2022

Car Wash Attendant

All American Auto Wash
04.2018 - 01.2020

B.S. - Biology, Pre-Med Track

Cleveland State University

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